1 to 25 of 27 Remote/Hybrid User Experience Jobs in Scotland

Interim Deputy Head of User Experience East Kilbride (Hybrid) | £750 per day | Inside IR35 | 6-12 Month Contract We're seeking an experienced leader to provide strategic and operational leadership across service management, user experience and customer-facing functions within a complex, secure technology environment. Reporting … environments. Proven track record leading large-scale operational services and multidisciplinary teams. Experience overseeing User Research, Service Improvement, Customer Experience or UX functions alongside service operations. Strong understanding of user-centred design principles , user research methodologies and evidence-based decision making. Experience working within ...

tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As a User Experience Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. … passionate about user centred design, critical thinking, problem solving and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines ...

recruiter directly. About the job you're considering The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience … that optimize productivity and satisfaction for both customers and employees. Your role Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management ...

their business, helping them navigate today, while plotting a course for the future. Your Role • Work closely with Product Managers, Designers, developers, and other User Researchers to plan and conduct high-impact research that helps develop a better understanding of our clients’ users. • Contribute to creating better products … users’ problems and meets their needs. • Lead the research for your team, suggesting the best approaches and methodologies to use to capture the right user insights. • Plan and run qualitative studies, including remote and in person interviews, observations, diary studies, concept testing and usability studies. • Use quantitative methods such ...

Your Role Finance & Enterprise Value (F&EV) is the finance strategy & transformation advisory practice within Enterprise Model & Strategy (EM&S), part of the Corporate Experience capability unit at Capgemini Invent. We help CFOs and senior leaders identify, convert, and sustain value across the enterprise. Our practice comprises three work … your career development and the skills demand within the company, certifications etc. Your Profile To succeed in the role, you will bring the following experience & attributes Consulting Expertise: Strong background in management consulting, with a proven ability to build and guide teams, mobilise workstreams, and deliver projects successfully. Proven ...

Reed Technology is supporting a company based in Edinburgh, as they look to hire a Senior User Experience Researcher. In this role you'll work alongside a multidisciplinary team to understand user needs, identify opportunities for improvements and ensure services are designed around the people … them. Key responsibilities: Leading user research across discovery, alpha, beta and live phases. Planning and conducting interviews, usability testing, contextual research and workshops. Working closely with multidisciplinary teams to shape products and services. Synthesising research findings into clear insights and recommendations. Helping teams understand the needs, behaviours and priorities ...

Glasgow (Hybrid – 3 days per week) | £55,000 – £65,000 We're looking for an experienced UX/UI Designer to play a key role in shaping the future of a cloud-based enterprise platform used by organisations around the world. Joining a growing Product & Technology team, you'll take … multiple product areas, helping transform a mature platform into a modern, intuitive and accessible product. This is an opportunity to influence product direction, champion UX best practice and help evolve a scalable design system used across the business. What You'll Be Doing You'll work closely with Product Managers ...

process to design and develop innovative products and services from ideation and inception through to solution build and testing. Create service design artefacts including user journeys, personas, service blueprints, mapping and proof of concepts Apply GDS standards and service design principles across both public and private sector clients Identify … storytelling Experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Strong stakeholder ...

storytelling and visualization Possess strong stakeholder management skills, with the ability to balance competing views as part of the design process and advocate for user-centred design Manage priorities, risks, dependencies and delivery Support the service design capability and the mentoring of junior colleagues, delegating when necessary Shape service … understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers Ability to manage competing priorities in a tight timeframe with a proactive mindset Experience ...

Application Support Engineer - Xplan Glasgow - Hybrid working Basic salary up to £77k We're hiring an Application Support Engineer with strong IRESS Xplan experience to join a collaborative technology team supporting and enhancing the organisation's Xplan platform. This is a great opportunity for an experienced Xplan Support Engineer … Engineer - IRESS Xplan will focus on maintaining and improving Xplan solutions, delivering configuration changes, enhancing workflows, and supporting reporting capabilities that improve functionality and user experience across the platform. You'll work across the full lifecycle of IRESS Xplan changes - from understanding requirements and developing enhancements through ...

design. All underpinned by technology created with purpose. YOUR ROLE We are looking for an experienced ServiceNow HRSD consultant to join our growing Employee Experience and HR practice. This role is focused on client advisory and delivery ownership, helping organisations transform their employee and enterprise service experiences. You will … development of ServiceNow solution recommendations, working under the direction of senior consultants, managing consultants or architects. • Contribute to business process analysis, requirements gathering, user stories, functional notes, workshop outputs and solution documentation. • Help ensure proposed solutions remain aligned to customer needs, agreed outcomes and ServiceNow platform good practice. • Support ...

Invent, we’re reimagining the future of HR through next-generation Shared Services, powered by Agentic AI and intelligent automation. Our approach integrates dynamic experience layers to deliver seamless, personalised employee journeys, transforming HR into a strategic enabler of business growth. Be part of a team that blends innovation … Driving business readiness and adoption activities across large-scale ERP implementations (SAP, Oracle, Workday). Leveraging digital adoption platforms and AI tools to optimize user experience and engagement. Designing and executing stakeholder engagement, communication, and learning strategies to ensure successful adoption. Developing user-centric training, enablement models ...

more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth. Capgemini Invent is an integral part … client locations. Your Role Work with clients to create content that meets user and business needs Design content collaboratively with other content designers, UX designers and researchers for public and private sector clients Use different techniques to understand users and their needs, so that you can translate user ...

design. All underpinned by technology created with purpose. YOUR ROLE We are looking for an experienced ServiceNow Architect to join our growing Employee Experience and HR practice. This role sits at the intersection of technology leadership, client advisory and delivery ownership, helping organisations transform their employee and enterprise service … delivery leadership • A clear pathway into senior technology leadership and sector ownership • Work within Capgemini’s strong ServiceNow ecosystem and partnerships YOUR PROFILE Essential experience & certifications • ServiceNow certifications at minimum; Certified System Administrator, CIS ITSM, CIS HRSD, CTA/CMA (beneficial) • Proven experience working on: o At least ...

estate, investing in modern Microsoft technologies, low-code solutions and data platforms to enable smarter decision making, improve operational efficiency and enhance the overall user experience. Teams are encouraged to challenge existing ways of working, embrace innovation and deliver technology that creates meaningful business impact. The Role … role will be driving innovation through the Microsoft ecosystem, making the most of Power Platform, Microsoft Fabric and Azure services to automate processes, improve user experience and deliver new digital capabilities. This is an excellent opportunity for someone who enjoys combining hands-on technical knowledge with leadership, governance ...

line with business priorities. Working closely with stakeholders across HR, Technology and the wider business, you'll identify opportunities to streamline processes, improve user experience and ensure the organisation continues to maximise the return on its Workday investment. This role offers an interesting balance of strategic ownership … expertise. ** Proven in owning platform roadmaps and driving continuous improvement within enterprise environments. ** Experienced in identifying opportunities to simplify processes, increase automation and improve user experience. ** Comfortable operating across both HR and Technology functions, building strong relationships with a wide range of stakeholders. ** Skilled in managing third-party vendors ...

design, develop, and maintain scalable full-stack applications using modern Java and React technologies. You'll work closely with developers, QA engineers, DevOps specialists, UX teams, and product stakeholders to deliver high-quality solutions that support business-critical services. You'll contribute across the software development lifecycle, from technical design … Troubleshoot & Resolve full-stack application issues and performance challenges •Support & Participate in code reviews, testing, and quality assurance activities •Work & Collaborate with QA, DevOps, UX, and Product teams across Agile delivery cycles •Contribute & Maintain technical documentation and development standards •Support & Improve CI/CD and cloud-ready engineering practices where ...

engagement, and conversion Manage and optimise onsite journeys, content, and funnels to enhance customer experience (CX) and performance Collaborate with cross-functional teams (UX/UI, developers, product, marketing) to deliver measurable improvements in web performance Translate experimentation outcomes into clear recommendations, including impacts to SEO, paid media … measurable improvements in conversion and engagement Solid understanding of SEO, paid media, digital marketing performance, and customer journey optimisation Experience working with developers, UX/UI teams, and presenting insights to stakeholders at all levels Excellent analytical, communication, and stakeholder management skills, with strong organisation and problem-solving capability ...

value of specific aspects of a solution to our clients. You will need to have hands-on experience to effectively work with UX and Service Designers and developers to design and implement solution and support rapid iterative development. As part of your role you will also have the opportunity … iterative delivery with governance and control processes. Experience and knowledge to quickly build and test applications, try out cloud native services, work alongside UX/UI or front end developers to build a prototype without hesitation A good understanding of Cloud Services and Solution Components covering PaaS, SaaS, ServerLess ...

value of specific aspects of a solution to our clients. You will need to have hands-on experience to effectively work with UX and Service Designers and developers to design and implement solution and support rapid iterative development. Senior Managers in Invent contribute to our business and your … iterative delivery with governance and control processes. Experience and knowledge to quickly build and test applications, try out cloud native services, work alongside UX/UI or front end developers to build a prototype without hesitation A good understanding of Cloud Services and Solution Components covering PaaS, SaaS, ServerLess ...

Training to support your career development and the skills demand within the company, certifications etc. YOUR PROFILE We’d love to meet someone with: Experience working in a major Consulting firm, and/or in industry but having a Consulting mindset with a proven ability to be successful … 3.10+), TypeScript, JavaScript (ES6+), SQL, Bash · Frontend: React.js, Next.js (App Router & Server Components), Tailwind CSS, ShadCN UI, Redux, Zustand, Jest, Cypress. Build AI product UX patterns (streaming, review loops, provenance/citations, long-running tasks, error-recovery Backend: Django (5.x+), DRF, FastAPI, Pydantic, Celery, Django Channels, Flask, RESTful APIs. Databases ...

code coverage – and code analysis using code quality tools. - Ensure that developed software complies with non-functional requirements, such as accessibility, security, UI/UX, performance, maintainability, deployability, etc... - Troubleshoot development and production problems across multiple environments and operating platforms, from the AWS-based modern stack to the multiple strands … Recovery Point objective of zero. This will be assured at 6 weekend points over the course of a FY year. Essential Skills: Significant commercial experience with the following technology: - Java 11+ - Python 3 - Spring Boot, Python Flask microservices - Spring security and OAuth2. - JavaScript UI frameworks, including React. - Strong HTML ...

offer services that connect people to the financial information and tools they need . Our mission is to enhance the education, engagement, and experience for the investor. The R ole We are looking for an AI-enabled Product Manager to lead the transformation of core customer and colleague workflows … free colleagues to focus on higher‐value activity. Partner with engineering, design, operations, and customer teams to deliver front‐to‐back solutions spanning UX, APIs, workflow orchestration, and back‐office services - actively using AI to accelerate the product development lifecycle across discovery, definition, design, and refinement. Own and prioritise ...

first mindset and a focus on scalable, secure, and efficient services, the technology function is continually exploring new ways to enhance performance, resilience, and user experience. Data and AI are becoming increasingly important areas of focus, supporting smarter decision-making and enabling new opportunities across the organisation. The organisation … around service performance and improvements ** Identifying opportunities to enhance efficiency, reliability, and the overall delivery of infrastructure services What They're Looking For ** Proven experience leading infrastructure, IT operations or technical support teams ** Strong people leadership skills, with a track record of developing and motivating technical teams ** Experience ...

first mindset and a focus on scalable, secure, and efficient services, the technology function is continually exploring new ways to enhance performance, resilience, and user experience. Data and AI are becoming increasingly important areas of focus, supporting smarter decision-making and enabling new opportunities across the organisation. The organisation … enjoys leading global teams, influencing technology strategy and building high-performing organisations capable of delivering enterprise-scale infrastructure services. What They're Looking For ** Experience leading global infrastructure teams within a complex enterprise environment ** A proven track record of developing high-performing, geographically distributed teams ** Strong strategic leadership skills ...