3rd Line Technical Support Engineer
Glasgow, Scotland, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Nine Twenty Recruitment
managed services environment. Key Responsibilities: Serve as the highest technical escalation point for critical IT issues, delivering expert-level troubleshooting and solutions. Maintain, support, and optimise infrastructure, including Windows Server, virtualization platforms, networking, and cloud environments. Collaborate closely with 1st and 2nd line support teams, offering mentorship and knowledge sharing. Ensure the timely and efficient resolution … Requirements: At least 5 years of experience in a 3rd line support or senior technical support role, ideally within a Managed Service Provider (MSP). Strong proficiency in: Windows Server (2016–2022), Active Directory , Group Policy , DNS , DHCP Virtualization : VMware and/or Hyper-V Cloud Services : Microsoft 365, Azure, Intune, Exchange Online Networking More ❯
Posted: