3 of 3 Customer Service Jobs in Scunthorpe

days annual leave. Declared Bank and Public holidays. Flexible working pattern. JOB PURPOSE: Promote and support the operation of our school aged immunisation service delivered on-site in schools for children of primary and secondary age, with follow up clinics within the community. JOB DESCRIPTION & RESPONSIBILITIES: Work collaboratively to … support the team to facilitate the smooth continuity of service delivery. Ensure all school immunisation data from school sessions and catch-up clinics are uploaded and reported to GP practices and CHIS in line with contract KPIs. Create bespoke reports to assist Senior Managers in monitoring contract performance and … and verbal. Work independently and as part of a team. IT literate including Microsoft Office (Word & Excel). Travel independently to other surrounding areas. Customer service and people management skills. Desirable: Understands and implements the principles of informed consent. Knowledge of principles of data protection More ❯

requests across the college. Maintain high standards of housekeeping and organisation within the quality team. Minimum Requirements Level 2 qualification in Business Administration or Customer Service or equivalent experience. Previous experience in quality assurance/admin in education. Good knowledge of Microsoft Office applications. Effective organisation, prioritising, and More ❯

the initial progress of ICT support requests including categorisation and allocation via our Helpdesk system whilst being an advocate in the use of self-service options for customers using the ICT service. To also manage and administer asset and contract Management systems and all relevant administration tasks that support … Main Responsibilities To monitor and maintain the Helpdesk System, logging, assigning, and closing calls as appropriate To provide support and insight as the frontline service to all technicians aiding them to have as much information regarding the requests for support. This is done via in depth triage to gain … the Technology we use at Ongo and to ensure they have an understanding of our core processes i.e., password reset, how to access our service etc. Co-ordinating leavers to the business ensuring our technicians have the insight of leaving dates and that we retrieve our relevant assets from More ❯