supporting and maintaining VoIP and Wireless Networks for our customers, as well as Break/Fix replacement Must-Have Skills: Firewalling Building and configuration Cisco Firepower Threat Defence Security Appliances Understanding of Network Security Risks and Best Practices Wireless Networks Installation and Configuration of Wireless Controllers for Multiple Access … using CDP/LLDP for Network Mapping or Troubleshooting. VoIP Understanding of Call Routing, CLI Presentations, Hunt Groups, Auto Attendants and Voicemail on Cisco Call Manager and Cisco Unity Connections. Troubleshooting reports of poor quality calls, call drops or unexpected behaviour. Problem-Solving and Troubleshooting Skills Verbal ...