Service Support Lead
Sevenoaks, Kent, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Specialist Recruit
while maintaining customer satisfaction. Data-Driven: Use metrics to track performance, identify trends, and improve service quality. Process Improvement: Streamline workflows and enhance efficiency across the service desk. Adaptable & Collaborative: Work seamlessly with cross-functional teams and adapt to changing business needs. Technical Awareness (Desirable): Basic understanding of IT systems to support technical communication. If you’re customer-focused … proactive, and ready to lead , we want to hear from you! Additional Information Hybrid Working: A flexible hybrid model, typically 3–4 days per week in one of our offices, with the option to work from home where appropriate. Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days More ❯
Employment Type: Full-Time
Salary: £24,500 - £25,000 per annum
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