IT Support Apprentice
- Hiring Organisation
- West Kent Housing Association
- Location
- 101 London Road, Sevenoaks, Kent, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,642 a year
member of the Technology Support Team, you will proactively deliver Service Desk and support services that help West Kent provide excellent customer service, while developing practical experience in infrastructure, systems and modern ways of working. Role Provide excellent customer service by responding to and resolving service desk incidents … requests and queries within agreed service levels, keeping users and the Service Desk system updated, and liaising with third parties where required. Support the monitoring, maintenance and administration of secure on-premise and cloud infrastructure, escalating performance, security and availability issues where required. Work with business users to understand ...