1 of 1 Remote ITIL Jobs in Sevenoaks

Qualifications What We’re Looking For: Experience: Proven success in a Service Desk environment, with a strong personal track record. Experience working with SLAs and service targets. Familiarity with ITIL processes, particularly Incident and Problem Management. Previous involvement in coaching or mentoring team members. Skills: Strong problem-solving and analytical skills with a “bigger picture” mindset. Clear and confident communication … and service requests. Calm and adaptable under pressure, with a passion for customer satisfaction. Curious and solution-oriented, with a drive for continuous learning and service betterment. Desirable Qualifications: ITIL Foundation v3 or v4 Customer service or experience certifications Why Join Wavenet? At Wavenet, we believe in empowering our people. This role offers a fantastic opportunity for those looking to More ❯