1 of 1 Remote Process Improvement Jobs in Sevenoaks

A dynamic Service Support Lead with the ability to inspire, motivate, and guide a high-performing team. You’ll ensure exceptional customer support , manage SLAs effectively , and drive continuous improvement in service delivery. Key Skills & Attributes: Leadership: Lead and develop your team, fostering collaboration and a positive work environment. Customer Focus: Build strong client relationships and deliver top-notch … customers, team members, and stakeholders. Problem-Solving: Resolve conflicts and escalations efficiently while maintaining customer satisfaction. Data-Driven: Use metrics to track performance, identify trends, and improve service quality. Process Improvement: Streamline workflows and enhance efficiency across the service desk. Adaptable & Collaborative: Work seamlessly with cross-functional teams and adapt to changing business needs. Technical Awareness (Desirable): Basic More ❯