6 of 6 Social Skills Jobs in Sevenoaks

desk or support environment Strong customer relationship management skills with the ability to handle escalations and complaints Experience managing SLAs and prioritising workloads to meet agreed targets Excellent communication and interpersonal skills, both written and verbal Strong organisational skills with the ability to analyse data, spot trends, and drive improvements Proactive approach with the ability to take More ❯

plan and produce timely project reports to detail and frequency required Define project tasks and resource requirements, effectively co-ordinating project staff to ensure adequate levels of resource and skills are available Improve the confidentiality, integrity, accuracy, and availability of data Keep abreast of and implement best practices in project management and IT trends, share knowledge and contribute to … effective, and productive relationships. Competent at managing own learning and self-development and modelling this for others with a willingness to support the learning and development of colleagues Excellent communication skills across the full breadth of written, verbal, presentation, and digital media with the ability to communicate complex technical information to a variety of audiences. Qualifications and skills More ❯

for customer issues, critical incidents (P1s), and vulnerability triage. Oversee shift management, ensuring appropriate cover and resource allocation. Carry out regular quality checks on cases, ensuring high standards of communication and resolution. Track, analyse, and report on SLAs, KPIs, team stats, and customer feedback. Work with the Service Desk Manager on process improvements, customer escalations, and side projects. Contribute to … continuous service improvement by identifying and implementing process and performance enhancements. Participate in team meetings, customer reviews, and service improvement initiatives. Person Specification Skills & Knowledge Proven experience in a customer focused environment Excellent organisational and prioritisation skills. Strong analytical and problem-solving ability, with a focus on continuous improvement. Confident in … using IT systems Behaviours & Competencies Professional, calm, and confident under pressure. Strong leadership qualities, with the ability to motivate and manage engineers day-to-day. Customer-focused with excellent communication skills (verbal and written). Collaborative and supportive team player with a proactive approach. Able to balance operational delivery with improvement initiatives. Detail-oriented and committed to service quality. More ❯

or have equivalent experience and responsibility. Advanced level skills in MicroDrainage and AutoCad, plus an understanding of Civils 3d would be beneficial A sound technical ability and excellent communication skills A drive to develop both themselves and others Experience in pre-planning and planning stage projects, as well as a good understanding of detail design and technical approval More ❯

to succeed Strong experience in preparing accounts under UK GAAP. A background in working with start-ups or entrepreneurial clients, ideally within the tech or life sciences sectors. Excellent communication and relationship-building skills. A proactive and advisory-led mindset. ACA/ACCA qualification (or equivalent) is preferred but not essential. What you'll get in return Hybrid working - enjoy More ❯

teams. Manage vendor relationships and third-party payment providers. Oversee project plans, budgets, risks, and reporting to senior leadership. Ensure secure, scalable, and compliant payment solutions are implemented. Essential Skills & Experience: Proven track record as a Project Manager in PCI DSS and … card payments environments. Strong understanding of payment gateways, acquiring banks, and card schemes. Experience managing compliance and regulatory projects within financial services, retail, or e-commerce. Excellent stakeholder management, communication, and risk management skills. Ability to work in fast-paced, regulated environments with multiple priorities. GWV Talent Solutions Limited (trading as Gerrard White Consulting and Vermelo RPO) acts as an More ❯