1 of 1 Remote/Hybrid Social Skills Jobs in Sevenoaks

support role, who can assist colleagues who may not necessarily have IT backgrounds to overcome their IT challenges through verbal and written communication and learning troubleshooting techniques. You will be a driven individual who feels they can apply their experience to excel in a busy and buoyant working environment … escalation point for inbound calls from the triage 1st line service desk team Prioritise incoming incidents/service requests, and ensure timely communication with customers Maintain detailed documentation of configurations, processes, and procedures. Work closely with other IT teams, sharing knowledge and relationship building Build a close collaboration with ...