2 of 2 Remote Customer Experience Jobs in Sheffield

as a single point of contact for our new and existing customers, seeing each request through from initial enquiry to completion. The Account Executive is responsible for providing excellent customer service, communication and coordination. Building strong customer relationships and going above and beyond stakeholder expectations. Hours: Monday to Friday, 8.30am to 5pm or 9am to 5:30pm Hybrid … working after 3 month probation has been successfully completed. 3 Days onsite and 2 days work from home (Salary may be negotiable depending on experience) Key Responsibilities Work as part of the wider client services team to ensure all customers receive the best possible customer experience Assisting the sales team by highlighting new opportunities Communicate with customers … face meetings as and when required Ensure scheduled reports and tasks are completed in full and on time Take direction from Senior Account Managers and Account Managers to support customer and team objectives. Prioritise workload ensuring all requests are dealt with and completed on time Provide keen attention to detail when processing orders and communicating customer requests to More ❯

inform our focus. The Role As a Product Manager, you’ll be responsible for framing and implementing key elements of our business’ strategy and leading the development of our customer-facing products to meet market needs. We are seeking a highly motivated and analytically minded individual, passionate about customer experience, and experienced in leading projects from initial … advise on all matters related to the product’s vision, strategy and roadmap, working closely with key internal stakeholders to align these with both Evident’s goals and our customer needs. Work with business development colleagues, external clients, and regulatory/policy makers to understand new and existing client and market needs and use this input to shape product … propositions. Translate Evident’s product vision into a roadmap containing well-defined, value-driven, prioritised features that will realise customer needs, market potential, and product value, working within the company’s technical frameworks. Represent the customer’s requirements and advocate for these within the cross-functional internal change process, whilst working closely with the Engineering team to translate More ❯