2 of 2 Remote/Hybrid Customer Experience Jobs in Sheffield

support environment, that is central to provide smooth running, efficiencies to our customers and services. The IT Service Desk Analyst is first point of customer contact, focusing on continuous operation of a customer estate. You will be supported with personal development opportunities including training and exposure … ServiceNow Ensuring end user Incidents and requests are handled per pre-defined SLA's for response time, updates and closure Delivering a great customer experience What will you be doing: Logging, updating and resolving Incidents and Requests Prioritising and monitoring IT issues, ensuring they are resolved within agreed ...

delivering innovative and trusted solutions. About the Role We're looking for a strategic and results-driven Head of Secondary Sales to lead new customer acquisition and expand Tes' presence in the UK secondary school sector. You'll manage a team of Business Development Professionals, driving sales strategies … including small Groups. Key Responsibilities Lead, mentor, and develop a high-performing sales team to exceed targets Design and execute strategic plans for new customer acquisition Drive cross-selling opportunities within existing accounts Collaborate with marketing, product, and customer success teams to accelerate growth Monitor market trends ...