4 of 4 Microsoft 365 Jobs in Sheffield

configure new user accounts, equipment and basic software Support password resets and access requests About you proven 1st line Service Desk support (min 2 years) Supporting Windows 11 and Microsoft 365 excellent customer service skills knowledge of Windows Server Operating Systems (2016, 2019) strong work ethic and self-motivation with the ability to work under pressure knowledge … Mac OS experience Manage Engine- Exchange Plus and AD Manager Plus Qualifications GCSES at Grade C or above in English & Mathematics or equivalent Industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning More ❯

service desk role or a similar technical position. Experience with ITSM case management software. Knowledge of remote support tools for diagnostics and troubleshooting. Strong understanding of Windows 10, Office 365 Admin Centre, Active Directory, Windows Server, and Enterprise Networks. Familiarity with MS Office Suite, Anti-Virus, Print, and Laptop/PC Hardware. Excellent customer service skills with a More ❯

analysis tools and techniques. * Continuously identify opportunities for process improvement and automation to enhance efficiency and accuracy in HR data analysis. The Requirements * Proficiency in Microsoft Technologies - Office 365, Teams, Outlook etc. * Strong organisation skills with an ability to prioritise and meet deadlines. * Ability to engage directly with internal stakeholders and external stakeholders. * Reliable, responsible, and able More ❯

providing essential cover for key client operations. KEY SKILLS/EXPERIENCE: Strong experience in a 2nd Line or similar support role Proficiency in Windows Server, Active Directory, and Office 365 Background working on a Service Desk with responsibility for SLA and KPI adherence Previous leadership, mentoring, or escalation handling experience Ability to troubleshoot a broad range of IT … submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: 2nd Line Support/Windows Server/Active Directory/Office 365/Service Desk/SLA/KPI/Leadership/MSP/Hybrid Working More ❯