Azure VMware/Hyper-v or any other virtualisation technology Monitoring tools Prior experience in a 24 x 7 operations centre Prior experience with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practices as well as experience More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
IntaPeople: STEM Recruitment
networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi troubleshooting experience Why Apply? You’ll be joining a professional, well-run team where support means more than just More ❯
shift-based or 24/7 support model. Strong analytical, problem-solving, and decision-making skills. Proficiency in incident tracking and ITSM tools (e.g., ServiceNow, Jira). Experience mentoring and training teams in incident response and service resilience. All profiles will be reviewed against the required skills and experience. Due More ❯
shift-based or 24/7 support model. Strong analytical, problem-solving, and decision-making skills. Proficiency in incident tracking and ITSM tools (e.g., ServiceNow, Jira). Experience mentoring and training teams in incident response and service resilience. All profiles will be reviewed against the required skills and experience. Due More ❯