1 to 2 of 2 Support Engineer Jobs in Sheffield with Remote Work Options

Development and Cloud Support Engineer Our client based in Sheffield is currently looking for a Development and Cloud Support Engineer. You will resolve escalated software, hardware, and cloud support requests. Provide high-level technical information to global engineering teams, identify project opportunities, and support the … company's move into hybrid and cloud solutions. Key Responsibilities: Manage technical issues, communicate clearly, and ensure fault resolution. Provide timely, accurate support to internal engineering teams. Reproduce systems for investigations and maintain the hardware support environment. Collaborate with Product Management to prioritize and communicate product issues. Filter … classify, and issue technical release notes, collaborating with development teams. Deploy and support the security software platform based on containerized services. Key Attributes: Excellent communication skills for delivering complex technical information. Analytical mindset for fault diagnostics and process analysis. Ability to work under project deadlines, managing customer expectations. Strong more »

suite of digital banking products and services enables these organisations to deliver remarkable financial services to their clients. Job Description Reporting to the Application Support Team Leader, the successful applicant will be responsible for: Regular contact with the customer (IT and functional teams of the bank), the third parties … of problems already occurred. Completing the procedures at disposal to improve the 1st level resolution. Transferring the incidents to the appropriate resources for further support and investigation. According to your needs and skills, you participate in technical and functional training to improve your knowledge of software and the banking more »