1st Line Service Desk Analyst - day shifts
- Hiring Organisation
- Intercity Technology Limited
- Location
- Shefford, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
Microsoft 365 applications Exposure to Active Directory (e.g. password resets, user account creation) Experience using service desk platforms such as HALO, ServiceNow, or Freshdesk Awareness of cyber security best practices and data protection standards (e.g. GDPR) Previous experience in a 1st line support or helpdesk environment (desirable but not essential ...