3 of 3 Information Security Jobs in Shefford

Initial triage, logging, password resets, account management, basic troubleshooting. Tier 2 Advanced troubleshooting of desktop, application, and M365-related issues. Tier 3 Resolution of escalated infrastructure, networking, and security incidents (Support from on-call 3rd line specialist teams available) Support end-user hardware and software issues, ensuring SLA targets are met. Maintain accurate documentation of incidents, requests, and fixes … certifications (e.g., AZ-305, MS-700). Strong experience with Microsoft Azure administration (working towards or certified AZ-104). Knowledge of backup and disaster recovery strategies. Exposure to security and compliance frameworks. Experience with automation/orchestration tools. Experience and Knowledge: Knowledge of Azure Monitor and Microsoft 365 administration. Understanding of Windows Server, Active Directory, DNS, DHCP, and … and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information More ❯

a Tier 3 Engineer to join our team. You will will provide technical support for a variety of products and services with the main focus of Managed Networks and Security, Unified Communication and fixed connectivity supplied to our customers. Key Responsibilities as a Tier 3 Engineer: Remotely support and identify issues affecting customer systems and services, then perform top … be trusted to provide professional support services to Intercitys customers To be able to self-educate and attain industry standard IT accreditations. Use the internet and other sources of information to remain up to date with technical issues affecting the ICT sector. Liaise with clients to analyse, review, identify and develop relationships that meet/exceed customer needs. Contribute … CCIE Aruba CCCP Expert level Radius Experience, including Cisco ISE, Aruba ClearPass Process Management ITIL is highly desirable Experience and Knowledge: A minimum of five years providing network/security solutions in a technical support role to a high technical level or have graduated in an IT related subject, complimented by a minimum of three years experience. Experience with More ❯

weekend on-call rota (SaturdaySunday, 7am7pm) for critical out-of-hours support. Manage and support virtualised environments hosted in private CoLo infrastructure. Ensure compliance with documented quality procedures and security best practices. Education and Qualifications At least 3 years demonstrable experience of implementing, managing and maintaining a mix of the essential technical skills listed above in an Enterprise environment … and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information More ❯