2 of 2 Microsoft Jobs in Shefford

Design, deliver and support Microsoft 365 solutions that help customers work better every day. At Intercity, we help organisations work smarter, safer and more collaboratively. As a Microsoft 365 Specialist , youll play a key role in delivering modern workplace solutions that genuinely improve how our customers work. This … hands-on, customer-facing role that blends consultancy, solution design and technical delivery. Youll support pre-sales activity, lead end-to-end Microsoft 365 projects and act as an escalation point for complex challenges while continuing to grow your own technical expertise. Youll be part of a friendly, supportive ...

Line IT Support or Helpdesk environment (desirable but not essential) Understanding of IT infrastructure , including desktops, laptops, printers, and networking Familiarity with Microsoft Windows and Microsoft 365 Exposure to Active Directory (password resets, account management) Awareness of service desk platforms such as ServiceNow or HaloPSA Understanding of ITIL … prioritise tasks in a fast-paced environment Comfortable using remote support tools Qualifications (desirable) GCSE Maths and English (Grade C or above) CompTIA A+ Microsoft Technology Associate ITIL v4 Foundation What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full ...