3 of 3 IT Technician Jobs in Shropshire

Job Title: Graduate IT Technician Location: Telford Pay Range/details: Competitive salary + benefits package Contract Type: Permanent Our client is seeking a Graduate IT Technician to join their team in Telford. Reporting to the Director of Engineering and Innovation, the Graduate IT Technician will implement, operate, and maintain the organisation’s computer … systems and networks, ensuring users have efficient and secure IT functionality to support business operations. Key Responsibilities - Graduate IT Technician Act as the first point of contact for IT support, resolving user issues with computers and network devices. Maintain robust cybersecurity strategies to secure client and server systems. Ensure an effective business continuity and disaster recovery … plan is in place. Install, configure, and maintain software and hardware components of IT systems. Diagnose and troubleshoot software and hardware issues, repairing or replacing components as needed. Maintain and update technical documentation and test new hardware/software before full implementation. Support the planning and rollout of new technologies and applications. Qualifications & Requirements - Graduate IT Technician More ❯

We are seeking an enthusiastic IT Apprentice Technician to join our IT team. You will support incoming technical requests from internal and external customers, working alongside experienced colleagues to learn best practices in IT operations, cloud services, and user support. Role Respond to, log, and resolve IT support tickets for hardware, software, networking, and cloud … administration in Active Directory (and Microsoft Entra) Provide first-line diagnostics for network connectivity issues (wired/Wi-Fi), including basic router/switch troubleshooting and liaising with our IT Team for escalations Support cloud-based services (e.g., Office 365/Azure), including user provisioning, mailbox management, and basic Microsoft Teams administration Assist with the monitoring of system health … server uptimes, disk usage, event-log reviews, and perform simple corrective actions under guidance Shadow senior IT staff on projects, such as migrations, rollouts, and infrastructure upgrades (e.g., Windows Server deployments, virtualisation tasks) Document technical processes, user guides, and knowledgebase articles to help colleagues and end users resolve common issues independently Help ensure data security and compliance by following More ❯

today with a level 3 ICT apprenticeship with springcare and Kaplan. You will be gaining valuable workplace experience whilst working towards the qualification. Role Work with and support the IT Technician to: Provide technical support, including troubleshooting hardware and software issues Assist with onboarding new employees by setting up and configuring their workstations, phones, etc. Manage and maintain … the company’s IT infrastructure, including servers, networking equipment, electric car charging points, and cloud services Oversee system upgrades, updates, and patches to ensure optimal performance and security Implement and enforce IT security policies, procedures, protocols, and best practices Monitor and respond to security threats and incidents. Inform via email or the intranet about new breaches and techniques … used by hackers to reduce the risk of compromising the company’s network and data security Create and maintain IT documentation, including user guides, system manuals, and network diagrams Provide training to employees on IT-related topics and best practices Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support More ❯