Market Drayton, Shropshire, West Midlands, United Kingdom Hybrid/Remote Options
Muller Dairy
that's bold and entrepreneurial, with opportunities that are yours for the taking - and even enjoy every benefit and bonus to sweeten the deal. Join Our Team as a TechnicalSupport Analyst Location: Market Drayton/Hybrid - 3 days on-site per week Contract: Full-Time, Permanent Hours: Monday-Friday (40 hours) With over 31,000 employees across … UK alone, we produce a wide range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavoured milk. We're seeking an experienced TechnicalSupport Analyst; you will be a key member of the 2nd line support team, responsible for resolving escalated technical issues, supporting IT operations, and ensuring continuity … of service for end users. This role bridges the gap between frontline service desk and infrastructure teams, offering opportunities to deepen technical expertise and contribute to service improvement initiatives. Benefits for the role: Competitive salary, generous annual bonus, Life Assurance, HCCP, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension More ❯
Ellesmere, Shropshire, West Midlands, United Kingdom
Morgan Ryder
TechnicalSupport Engineer Ellesmere Up to £40,000 Plus an excellent benefits package Join a team where your engineering skills directly support cutting-edge automation and technology. We're looking for a TechnicalSupport Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on … solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could be the opportunity you've been looking for. What You'll Do Provide high-level engineering support for automated and conventional systems and precision technologies. Troubleshoot and resolve issues via helpdesk (including participation … in a rotating 24/7 support schedule). Lead the commissioning of advanced systems both in the UK and internationally. Work with R&D to test new solutions and provide feedback from the field. Analyse system issues, identify patterns, and contribute to product enhancements. Maintain accurate technical documentation and helpdesk records. Deliver hands-on training for distributors More ❯
Job Title: System Support Analyst Location: Shrewsbury Salary: £25,000 - £30,0000 per annum Type: Full-Time, Entry-Level About the Role We are looking for a proactive, tech-savvy System Support Analyst to provide hands-on support for our software systems and internal processes. This entry-level role is ideal for someone who enjoys problem solving … is confident with technology, and wants to develop skills in IT systems, data management, and business process improvement. You will help colleagues work efficiently, support system changes, and contribute to improving our business processes. About the Role: Software Support & Administration Be the first point of contact for software issues across platforms such as CCH, Microsoft Office, HMRC software … Teams, and other core applications. Provide timely support and assist with user accounts, permissions, and system settings. Escalate complex issues and keep users informed throughout resolution. Process & Training Support Document business processes, workflows, and best practices. Create and maintain user guides, training materials, and reference documents. Support onboarding and internal training for new systems or processes. Change More ❯
Who we are We're Mller UK & Ireland, a family-run dairy business and we're experts at what we do. Dairy is a key part of a healthy and balanced diet and we're super proud to help meet More ❯