2 of 2 Technical Support Jobs in Shropshire

Technical Support Operative – Join Our Growing Team! Salary: Competitive Bonus: Up to 10% Performance Bonus Hours: Full-time, Permanent Location: Telford At Luceco Group, we’re committed to delivering best-in-class support across all our brands. We’re looking for a proactive and technically-minded Technical Support Operative to join our team and help … resolve product issues with confidence and care. If you’re passionate about technology, problem-solving, and customer service, this is your chance to make a real impact! As a Technical Support Operative, you’ll be the go-to expert for diagnosing and troubleshooting product software and hardware issues. You’ll communicate with customers via phone, email, and chat … guiding them through solutions and escalating complex problems to internal teams when needed. You’ll be part of a fast-paced, collaborative environment where your technical skills and customer-first mindset will shine. What’s in it for you? · Competitive Salary · Up to 10% Bonus for performance · Holiday Benefits: 25 days holiday + public holidays, with a holiday buying More ❯

Technical Support Engineer Ellesmere Up to 40,000 Plus an excellent benefits package Join a team where your engineering skills directly support cutting-edge automation and technology. We're looking for a Technical Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on … solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work - this could be the opportunity you've been looking for. What You'll Do Provide high-level engineering support for automated and conventional systems and precision technologies. Troubleshoot and resolve issues via helpdesk (including participation … in a rotating 24/7 support schedule). Lead the commissioning of advanced systems both in the UK and internationally. Work with R&D to test new solutions and provide feedback from the field. Analyse system issues, identify patterns, and contribute to product enhancements. Maintain accurate technical documentation and helpdesk records. Deliver hands-on training for distributors More ❯