IT – 1st Line Support Analyst Apprentice
- Hiring Organisation
- IT RESOURCE MANAGEMENT LTD
- Location
- THAMES HOUSE, 45A ST. JOHNS ROAD, SIDCUP, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £15,600 a year
This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring … users and possess a broad technical knowledge across a range of technologies. General summary: Administering and supporting the customer’s infrastructure Delivering first line support Acting as the first point of contact for customers Demonstrating the ability to troubleshoot and resolve support issues within ...