2 of 2 1st Line Support Jobs in Sittingbourne

will provide 1st and 2nd level Service Desk/Remote Support, basic maintenance and low complexity system builds/installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme … until they are ready to move on. Role Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service ...

Kent. Join us and be part of the tech revolution. About the role: As part of your IT Apprenticeship role you will provide 1st and 2nd level service desk/remote support, basic maintenance and low complexity system builds/installation across the Sota Solutions portfolio … Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from ...