Senior Platform Owner - Customer Engagement
- Location
- Skipton, England, United Kingdom
Hours 35 hours per week Closing Date Sat, 19 Sept 2026 The Customer Engagement Platform (CEP) is one of Skipton’s most strategically important technology platforms. It underpins how colleagues understand member needs, deliver personalised support, manage cases and workflows, and automate processes across the Society. As our Senior … quickly, and provide consistent, human‐centred exp eriences across every channel. CEP plays a foundational role in Skipton’s modern mutual vision, supporting intelligent customer service, omni‐channel engagement, operational efficiency, and insight‐led decision‐making. Your leadership will bring together Dynamics 365, Power Apps, Power Automate ...