2 of 2 ITIL Jobs in Skipton

and Money business divisions. As an ITSM Specialist your role is to ensure that IT deliver high-quality services that meet customer and colleague needs, while also following the ITIL best practices, compliance to agreed processes and driving continuous improvement. What's In It For You? Skipton values work/life balance and we are proud to support hybrid and … including cycle to work initiative and discounted gym membership. What Will You Be Doing? As our ITSM Specialist you will be working with a team of ITSM specialists supporting ITIL industry best practices including but not limited to Incident Management, Change Management, Problem management, Configuration Management and Request Fulfilment . The team will be responsible for both the delivery and More ❯

issues and recommend solutions. Accuracy in maintaining records and ensuring compliance with processes. Ability to communicate effectively with both technical and non-technical stakeholders. Familiarity with ITIL frameworks (Information Technology Infrastructure Library) particularly Configuration management process A solid understanding of IT systems, infrastructure and services, particularly in relation to Configuration management tools and processes. Previous experience in a Configuration management … role Proficiency in ITSM tools and software ITIL certification or relevant industry qualifications. Leadership skill: should be able to manage the resources, set priorities and make decisions about the configurations that impact multiple teams. Diversity and inclusion are a priority for us as we continue to support our members and represent the communities we serve. We encourage applications from individuals More ❯