Quality Assurance Executive
- Hiring Organisation
- CONNECT RECRUITMENT CONSULTANTS LIMITED
- Location
- Slough, Berkshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
conducting quality reviews, documenting findings, and reporting to agents and senior stakeholders. . PRINCIPAL ACCOUNTABILITIES: Audit & Reporting . Continuous Improvement Collaboration Training & Development Coaching Compliance Alignment KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS: Regulatory Expertise: Thorough knowledge of the UK regulatory framework , with a specific focus on Consumer Duty . Process Mastery: Deep … understanding of Credit Operations processes, procedures, and industry best practices. Educational/Coaching Support: Proven experience in developing and executing training programmes (workshops, mentoring, e-learning, etc.). Data Analysis: Exceptional proficiency in Microsoft Excel (Intermediate level) and the ability to track performance metrics and recommend strategic improvements. Communication: Assertive ...