1 of 1 IT Support Technician Jobs in Slough

Ronald Fletcher Baker LLP is currently seeking a highly motivated Junior IT Support Technician to join our growing IT Team. The Junior IT Support Technician will work closely with the IT Team to maintain and support all fee earners globally. In this role, you will be the first point of contact … for our employees, providing prompt and effective technical support for a range of IT issues. Primarily based in the London office, the IT Support Technician will be required to travel to existing offices throughout England and assist onsite in their areas as needed. Key Responsibilities: Provide first-line technical support: Diagnose and resolve hardware … Office Suite, operating systems, common applications). Resolve network connectivity problems (Wi-Fi, DNS, LAN). Basic Azure AD administration (password and multi factor resets) Assist with mobile device support (iOS and Android). Maintain and update IT documentation: Maintain and update internal knowledge base with troubleshooting steps and solutions. Assist with IT projects: Participate in IT More ❯