6 of 6 Incident Management Jobs in Slough

Engineer (DSS) . Required Technical Skill Set : Install, Configure, Maintain and troubleshoot end user desktops, Laptops, Peripherals, Printers...etc. Your responsibilities: Deskside Support will provide incident and request management support to all end user devices. E.g. Desktop, Laptop, Tablet, Thin-client, Mac, Monitor, Mobile device, VPN Token, Printers, Scanner … etc. Incident handling: including troubleshooting, break fix; follows incident management process. Service Requests: Installation, Movement, Addition or Change (IMAC) of new or existing end user device hardware/software component. Software application support for applications both commercial off the shelf and customer developed. Perform ICMS ...

working across product and technology. Accountabilities Build Engineering – Design, deliver, and maintain high-quality infrastructure and Salesforce solutions with measurable reliability, scalability, and performance. Incident Management – Proactively monitor system health, resolve outages or vulnerabilities, and use data insights to reduce mean time to resolution. Automation – Implement CI/ ...

associated building services systems. Reporting to the Shift Manager, you will operate as a Low Voltage Authorised Person (LVAP) and work closely with engineering management and client stakeholders to ensure all maintenance activities are delivered safely, compliantly, and in line with site policies, procedures, and service level agreements. … RESPONSIBILITIES Carry out planned and reactive maintenance across all building plant, equipment, and systems Respond to Building Management System (BMS) alarms and complete emergency fault rectification Operate as a Low Voltage Authorised Person, ensuring all safety documentation and switching procedures are completed to a high standard Issue, control ...

maintain, and document proactive alerting systems and health checks for internal and external connectivity (e.g., FIX, REST APIs). Drive operational excellence through robust incident management, process improvement, and knowledge-sharing across regions. Play a key role in onboarding new trading desks, products, and exchanges—delivering low-latency ...

design reviews, guide architecture decisions, and support engineers in navigating trade-offs around performance, cost, and reliability. Champion operational excellence — strong observability, testing discipline, incident response, and SLO ownership. Collaborate with Product & Design to define technical requirements, prioritise roadmaps, and drive measurable outcomes. Tech Environment You'll Influence Primary … complex data pipelines and high-throughput systems. Ability to coach engineers across multiple levels while maintaining hands-on architectural and design credibility. Excellent delivery management — simplifying ambiguity, unblocking dependencies, and driving predictable execution. What Success Looks Like Your squad of 4 consistently delivers high-quality software and scalable data ...

roadmap, aligning closely with the wider engineering and data strategy. Provide guidance on architecture, tooling, and best practices for ML pipelines, deployment, monitoring, and incident management. Partner with data science, ML, and product teams to ensure infrastructure supports innovation and business needs. Oversee system reliability, cost optimisation, and vendor … able to influence technical and non-technical stakeholders. Comfortable working in a fast-paced, collaborative environment with strategic and operational responsibilities. Experience with vendor management and contract oversight. Familiarity with tools such as Databricks, Tecton (or Feast), Seldon, or SageMaker. What can they offer you? Private health and mental ...