Senior Manager - Global Knowledge Management
Slough, Berkshire, United Kingdom
Reckitt Benckiser LLC
strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish governance models with content owners across 5 locations and … service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management, content creation and engagement. Partner with Operations, Process Excellence, CoEs and Service Line Leads to standardize and optimize documentation. The experience we're looking for Bachelor's degree in business, HR, or related discipline. 5+ years in … global business services environments. Familiarity with knowledge platforms like EDCM, SharePoint, or similar tools. Exceptional communication, coordination, and stakeholder engagement skills. The skills for success Data and Analytics, HR Process Improvement; Process management; HR Process improvement, Courageous leadership, Organisational structure, Storytelling; Data led storytelling, Execute plans, Strategic mindset, Digital literacy, HR Data Analysis; Data management More ❯
Employment Type: Permanent
Salary: GBP Annual
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