2 of 2 Remote/Hybrid Service Design Jobs in Slough

leading UK Consultancy are looking for a Finance & Procurement Service Lead to design and deliver a new shared service for a major transformation programme. You'll sit at the heart of service design, transition and early-life operation for Finance & Procurement, built around … platform and a multi-channel service environment. Key Responsibilities Lead the end-to-end design of Finance & Procurement shared services, including service blueprints and operating models. Run workshops with client and third-party SMEs to shape processes, resolve design issues and secure stakeholder buy-in. Ensure ...

deliver results across multiple teams and stakeholders. Responsibilities: Accessibility & Compliance: Lead initiatives to ensure our digital properties meet accessibility standards (WCAG) Partner with UX, design, and development teams to embed accessibility best practices into our processes Cookies & Data Privacy: Manage the implementation and optimization of cookie consent solutions (e.g. … looking for someone with 4+ years of experience in customer experience, digital project management, or related roles Strong understanding of CX methodologies (journey mapping, service design, discovery analysis) Hands-on experience with accessibility and data privacy tools (e.g., One Trust) Proven ability to manage multiple concurrent projects with ...