24 of 24 ServiceNow Jobs in Slough

ServiceNow Technical Architect – Senior Manager London (Hybrid) Competitive Salary + Excellent Package Join a market-leading digital transformation practice that’s redefining how enterprise clients use ServiceNow to drive innovation, service excellence, and AI-enabled performance. You’ll work with global brands, designing complex technical architectures and leading delivery teams that bring the platform’s full potential to life. 🔍 What … you’ll be doing Architect and design end-to-end ServiceNow solutions across multiple domains, driving technical excellence and scalability. Lead and mentor teams of ServiceNow developers, embedding best-practice coding and architectural standards. Act as a trusted advisor to senior stakeholders, translating complex challenges into actionable ServiceNow solutions. Oversee integration across Cloud platforms (AWS, Azure, GCP) and enterprise systems. … Support pre-sales and delivery assurance, shaping technical strategy for high-impact transformation programmes. 💡 Experience required Deep experience in ServiceNow Technical Architecture and Development (5+ years). Proven leadership of ServiceNow delivery teams in enterprise-scale projects. 5+ ServiceNow CIS certifications and strong multi-product exposure (beyond ITSM). Advanced scripting and integration capability – JavaScript, SQL, APIs, Web Services. Experience More ❯

degree in Information Systems, Computer Science, or related field (or equivalent experience). 3+ years of experience in enterprise application support or IT operations. Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools. Understanding of access management, patch management, and vulnerability remediation processes. Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management). Strong troubleshooting, analytical, and communication skills. More ❯

to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯

Familiarity with the Microsoft Modern Workplace ecosystem (Entra, Intune, Teams, Enterprise Apps, Licensing). Experience with automation and DevOps tools such as PowerShell , Azure DevOps , Azure Automation , Terraform , Ansible , ServiceNow , and Dell One Identity . Proven ability to develop and execute strategies for email system management. Strong risk management and problem-solving skills. Excellent communication and leadership skills with a More ❯

Azure Administrator, etc.). Experience with infrastructure automation or scripting (PowerShell, Python). Knowledge of monitoring and observability tools (SolarWinds, PRTG, Grafana, etc.). Experience with ITIL practices and ServiceNow or equivalent ticketing systems. Personal Attributes Technically curious, proactive, and solutions oriented. Confident engaging with technical and business stakeholders alike. Comfortable balancing hands-on technical work with structured project delivery. More ❯

security into service workflows. We’re Looking For Strong experience in IT service management, service desk leadership, or related roles. Hands-on expertise with ITSM platforms (Jira Service Management, ServiceNow, Zendesk, or similar). Ability to define and implement ITIL-lite processes in a fast-paced environment. Strong communication and customer service skills, with a focus on user experience. Proven More ❯

highly motivated and independent Business Analyst/ERP-Administrator (m/w/d) to join our IT team. This role is pivotal in maintaining the health of our ServiceNow platform, supporting daily operations, driving the platform’s strategic roadmap, and maximizing the platform’s capabilities particularly in service analytics and work efficiency/automation. The ideal candidate will be More ❯

of our platform. Understand our platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations. Experience assessing, troubleshooting, resolving, and providing root cause analysis for ServiceNow Product issues related to upgrades, cloning, tables, reporting, performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications. Manage customers' expectations and experience in a way More ❯

commitment to data confidentiality. Ability to manage multiple projects in a dynamic environment. Proficiency in Microsoft Suite and familiarity with project and service management tools (e.g., Trello, Smartsheet, JIRA, ServiceNow). A proactive team player who is willing to go the extra mile. Embody the company's core values in all aspects of work. Notions of Spanish, Portuguese or French More ❯

ServiceNow Technical Architect – Senior Manager Location: London Salary: £105,000 – £120,000 (London) Level: Senior Manager Our client is a market-leading enterprise consulting firm helping organisations deliver large-scale digital transformation. Their ServiceNow practice leads in platform innovation, AI and GenAI adoption, and automation across complex, multi-domain enterprise environments. The Role As a Senior Manager, you will be … accountable for the technical vision, architecture, and delivery of large-scale, multi-domain ServiceNow programmes. You will manage architects and technical teams, engage directly with C-suite stakeholders, and influence strategic decisions that shape enterprise operations. You will also play a key role in building internal capability, mentoring architects, and fostering innovation within the ServiceNow practice. Key Responsibilities Lead the … technical vision, architecture, and governance for enterprise-scale ServiceNow programmes. Oversee multiple project streams, guiding architects and development teams to deliver scalable, maintainable solutions. Act as a trusted advisor to executive stakeholders on platform strategy, AI integration, and operational optimisation. Ensure technical excellence, risk management, and adherence to architectural standards. Mentor and develop internal ServiceNow capability, shaping practice-wide knowledge More ❯

for Net New Order Book of CIS Services while working with RBUs. Support the Alliances and Platforms in the sales lifecycle on technology and solutioning i.e., Microsoft, AWS, Google, ServiceNow, Cisco, HPE, Palo Alto etc. Lead Client relationship and CSAT for CIS services in UK and Europe for CIS services. Lead playbook-based discussions within the client base. Lead events More ❯

for Net New Order Book of CIS Services while working with RBUs Support the Alliances and Platforms in the sales lifecycle on technology and solutioning i.e., Microsoft, AWS, Google, ServiceNow, Cisco, HPE, Palo Alto etc. Lead Client relationship and CSAT for CIS services in UK and Europe for CIS services. Lead playbook-based discussions within the client base Lead events More ❯

ecosystems (AWS, Azure, GCP) and adjacent practices (FinOps, ITAM, DevOps, Cloud Cost Management) Experience working across EMEA (US exposure a plus) Experience working with partners (such as Flexera, IBM, ServiceNow) and direct selling GreenOps experience a bonus Ultimate Asset Recruitment are working in an exclusive partnership with Greenpixie to hire for an Enterprise Sales Executive. Ultimate Asset is proud to More ❯

model endpoints and overall platform health using tools like Grafana and Domino Data Lab. • Respond to incidents and alerts, perform code fixes, manage incidents internally and manages changes through ServiceNow • Interface directly with Domino Data Lab support to resolve model platform-related issues. Model Deployment into Production • Deploy and Maintain ML models in production environments. • Ensure models are properly integrated More ❯

well as long term engagements. PLATFORM/TOOL EXPERTISE • Experience on the below mentioned tools is not mandated but candidates having exposure to these will be preferred: • MetricStream, Archer, ServiceNow GRC & SecOps, OneTrust QUALIFICATIONS B.E/B.Tech with MBA preferred. Candidates with following Certifications will be preferred: • CISA/CGEIT/CISM/CISSP/CIPP E • ISO 27001 Implementer More ❯

ServiceNow Engagement Manager (SEM) is responsible for leading small to mid-size ServiceNow engagements, typically managing multiple concurrent projects. This includes full lifecycle oversight from pre-initiation through go-live and closure, with ownership of governance, commercial performance, stakeholder management, and team enablement. The SEM serves as the central delivery lead, ensuring alignment across internal teams and customer stakeholders, driving … outcomes that deliver business value and exceed client expectations. Key Responsibilities: Delivery Ownership & Engagement Leadership · Own and manage delivery across a portfolio of smaller ServiceNow engagements, ensuring alignment to NowCreate and Konversational delivery governance. · Lead engagement governance including RAID management, stakeholder alignment, and cadence planning. · Control delivery scope, schedule, financials, risks, and quality across all workstreams. · Facilitate customer workshops focused … direction. · Coach and develop team members to strengthen delivery capabilities and engagement outcomes. · Promote a collaborative, high-performance culture across project teams. Experience & Qualifications: · 1-3 years’ experience managing ServiceNow implementation projects. · Strong background in Agile delivery (e.g., Scrum, SAFe) with 2+ years applied experience. · Certified Project Management Professional (e.g., PMP, PRINCE2) or similar experience · Strong facilitation skills with experience More ❯

initiatives. As the Programme Manager you will be responsible for leading the applications workstream within the separation programme. This includes coordinating dependencies across technology teams, ensuring readiness reporting (via ServiceNow), and driving delivery to support milestones. Key Skills and Responsibilities for the Programme Manager: Lead the applications workstream, ensuring milestones and dependencies are managed effectively. Partner with technology, product, and More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT … are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 More ❯

Senior Consultant – ServiceNow & Transformation Location: London (Hybrid) Employment Type: Full-time Overview We’re seeking a Senior Consultant to support the delivery of AI-enabled business and ServiceNow transformation programmes. The role blends technical and functional responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. You’ll help shape and deliver … enterprise service transformation initiatives from discovery through to implementation. Key Responsibilities Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement. Translate business needs into ServiceNow solution designs, user stories, and delivery plans. Oversee delivery of ITSM, CSM, and HR initiatives, ensuring alignment with business objectives and timelines. Collaborate with technical teams on configuration, testing, and … deployment activities. Track KPIs and support adoption to ensure measurable transformation outcomes. Skills & Experience 4–8 years’ experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis are More ❯

drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7 + Years Key responsibilities Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in … Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Skills Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯

Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. … steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security … on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions. • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients. • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001 More ❯

driven employee experience platforms . You will collaborate closely with the sales, delivery, and engineering teams to build technically sound, cost-effective, and scalable solutions — covering device lifecycle management, ServiceNow workflows, smart lockers & vending automation, field support operations (FSO), TechBar setups, DEX analytics, and conversational AI agents. Key Responsibilities 1. Solution Design & Architecture Lead technical presales efforts for EUC, DaaS … to retirement (IMACD, asset management, patching, disposal). Architect DaaS models incorporating OEM/vendor ecosystems, cloud provisioning, and endpoint management tools (e.g., Intune, SCCM, Autopilot, JAMF). Create ServiceNow-based workflows for incident, request, change, and asset management processes. Design and integrate smart locker and IT vending machine solutions for self-service device issuance and return. Support TechBar and … staffing, and user experience models. Incorporate DEX (Digital Employee Experience) metrics and analytics tools (e.g., Nexthink, Lakeside, Aternity) into proposals. Develop automation and AI agent use cases using chatbots, ServiceNow Virtual Agent, and custom LLM-based assistants for IT support automation. 2. Presales Engagement & Bid Support Partner with account managers and solution architects to develop technical proposals, RFP/RFI More ❯

About the Job ServiceNow Junior Project Manager Our client is a ServiceNow Partner, founded by one of the UK’s first-ever Certified Master Architects. Our client focuses on building ready-to-use ServiceNow solutions that help customers accelerate adoption and achieve value faster. We’re recruiting for a Junior Project Manager to join the team and support client delivery. … environment. You’ll be hands-on with projects, owning client relationships and learning how to shape solutions that solve real-world business problems. You’ll work directly with seasoned ServiceNow experts, gaining exposure to best-in-class delivery methods and customer engagement practices. What Skills You’ll Develop Stakeholder management & communication at multiple levels. Delivery coordination and customer success management. … grow into a senior engagement role with real responsibility. Key Responsibilities: Client Engagement : Act as a trusted advisor to clients, gathering requirements, running workshops, and translating business needs into ServiceNow solutions. Delivery Support : Work alongside consultants and architects to ensure solutions are aligned to customer goals and delivered successfully. Product Ownership : Help shape the design and backlog for ServiceNow solutions More ❯

Head of Sales – Cloud, Data & Applications UK-wide travel required, flexible hybrid base (2 days pw in London) £110k–£120k base, £250k uncapped OTE, car allowance, bonus accelerators We’re recruiting for a Head of Sales to lead a high More ❯