Service Desk Analyst
slough, south east england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DVF Recruitment
technologies. Logging and managing tickets through ServiceNow and ensuring accurate documentation. Taking ownership of issues through to resolution, escalating where necessary, and always keeping users updated. Supporting audio and video conferencing setups. Contributing to knowledge base articles and continuous improvement of IT support processes. What They’re Looking For At least 12 months’ experience in an IT support More ❯
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