success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you'll support technical initiatives like process optimization, workflow design, and AI enablement, you'll also own the overall health, engagement, and strategic direction of your accounts. You'll work cross-functionally with Sales … Collaborating with customers to identify critical business processes, map them to scalable solutions, and drive efficiency through ongoing refinement and performance insights. Innovation Adoption & Workflow Automation: Empowering customers to leverage emerging features and technologies, including AI and automation, to enhance productivity, streamline operations, and deliver real-world impact. Core Responsibilities ...