Service Desk Analyst
slough, south east england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
DVF Recruitment
possible customer experience to internal users. This is a hands-on role where you’ll be supporting everything from Microsoft 365 and Teams through to specialist legal applications like iManage, Elite 3E, and IntApp. You’ll be working in a busy environment where no two days are the same, taking ownership of issues and seeing them through to resolution. The … email, or face-to-face) for the firm globally. Providing both remote and desk-side support across a broad range of applications and hardware, including Microsoft 365, Teams, Zoom, iManage, Elite 3E, IntApp, BigHand, and mobile technologies. Logging and managing tickets through ServiceNow and ensuring accurate documentation. Taking ownership of issues through to resolution, escalating where necessary, and always keeping More ❯
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