1 of 1 Time Management Jobs in Smethwick

requests through the Maximo CAFM system , ensuring contractual Service Level Agreements (SLAs) are achieved while supporting the day-to-day operation of the Facilities Management contract. Working closely with engineers, supervisors, contract managers, subcontractors and NHS stakeholders, you will play a key role in ensuring maintenance requests are processed … applying the correct Service Level Agreements (SLAs). Handle customer complaints and escalate where necessary. Promote customer feedback and satisfaction surveys. Work Order Management Manage the full lifecycle of maintenance jobs from receipt through to closure. Log work requests accurately within the Maximo CAFM system. Allocate jobs to engineers ...