1 of 1 Remote/Hybrid B2B Jobs in Solihull

improve service performance. As a Service Delivery Manager, you will: ✅ Act as the primary point of contact and trusted partner for a portfolio of B2B customers, ensuring an exceptional service experience ✅ Lead regular service reviews, manage service improvement plans and proactively resolve escalations, incidents and service issues ✅ Build strong customer … support customer success while identifying opportunities for account growth and added value We're looking for someone who: ✅ Has 3+ years' experience managing B2B customer relationships within an IT Service Provider or Telecoms organisation ✅ Has experience supporting the delivery of Network Connectivity (LAN, WAN) or Security solutions ✅ Is confident managing ...