Solihull, England, United Kingdom Hybrid / WFH Options
DS Smith
/suppliers at one time Ability to manage multiple projects, on time and on budget Ability to use data analysis to aid business decisionmaking with sound knowledge of technology and support systems A strong communicator and motivator, highly personable, excellent at building relationships Benefits 25 days’ holiday more »
bridges and business update calls Documenting Issues, updating issues log, following issues to completion, and escalating issues to management team if needed Driving decisionmaking for incident resolution and minimizing impact to the business Escalation to Senior IT Management Providing incident updates to stakeholders Capturing incident follow ups … and completing formal Post Mortems Identifying stability trends and escalating them through the Problem Management process Coordinate decisionmaking of critical, emergency break fix work by chairing conference calls and publishing formal communication Take full responsibility and ownership of incident resolution and service improvement, acting as a first more »
gather and document and prioritise IT and business requirements. - Collaborate with IT teams to design and implement solutions. - Conduct data analysis to support decision-making and project planning. - Facilitate workshops and meetings to drive project objectives. - Develop and maintain project documentation, including requirements, process flows, and user stories. more »