3 of 3 IT Support Jobs in Solihull

IT Support Engineer – Solihull 2 days on-site - 9 month FTC 2nd Line Technical Support/Service Desk Experience, MS Azure and MS Office 365, ERP Systems, Helpdesk/Ticketing Software, MS Service Manager, HEAT or Remedy, Windows Desktop and Windows 11, Windows Servers, Azure Active Directory …/Entra, Exhange. £35, 000pa + Benefits Leading organisation have a requirement for an experienced, professional, and energetic IT Support Enginer to be based at their Solihull Head office on a hybrid basis 2 days a week. This client offers a great opportunity to work in a dynamic ...

About Leap IT: We are empowering businesses with cutting-edge technology and expert support. From managed services to cybersecurity, we've got your IT needs covered. Responsibilities: Take all incoming support calls (Support Queue), 3CX will ring agents with the lowest call count first to ensure … information please visit the UK ENIC website. Working hours : 40 hours per week Benefits: 33 days holiday (including bank holidays) 24/7 counselling support and financial advice helpline Work from home – hybrid Free fruit, coffee, tea and snacks Company socials Future prospects: 90% of QA apprentices secure permanent ...

will be responsible for taking incoming support calls, logging tickets for each call and providing daily updates to clients on any issues raised. Role Take all incoming support calls (Support Queue), 3CX will ring agents with the lowest call count first to ensure call answering is balanced … with the client) Monitor your Task Board daily Escalate to Second Line when necessary Attend weekly helpdesk meeting Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud ...