1 to 3 of 3 ITSM Jobs in Solihull

and CI/CD. Experience with API's Azure devops Bonus Points for: A good eye for UX/UI. Previous experience with IT service management tools like ServiceNow. WHO ARE CONVERGENCE GROUP? No Corporate Red Tape: We're a privately-owned company, free from the shackles of corporate bureaucracy. more »

of the organization Proven expert in managing multiple stakeholders at all levels of the organization, but specifically at senior management level. Understanding of Technologies & ITSM Tool Coordination, negotiation, and persuasion skills Other note/s: 6 months to 1 year contract Main core experience on managing major incident bridges and more »

expanding IT services division as they expand their portfolio of services. The role: This is a combined operational based position operating within the IT Service Management team Many of the responsibilities are general, however working knowledge of the ITIL Incident, Problem and Request Management processes are crucial to the success … and recent experience in a IT Incident, Problem & Request Manager role, managing ITIL processes in medium to large organizations Familiarity with helpdesk ticketing systems (ITSM tools) ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of ITSM tools are important - experience of ServiceNow or HALO is more »