Information Technology Service Delivery Manager
Solihull, England, United Kingdom
Waterstones
IT Service Manager Permanent Based in Solihull We are looking for a IT Service Manager to join our friendly and dynamic team here at Waterstones in Solihull. We are seeking a dynamic and experienced IT Service Manager to join our IT team. You will be responsible for overseeing all aspects of IT support within Waterstones and will … implementing measures to protect the organization's data and systems. Implement Support best practices to improve performance and lead a programme of Continual Improvement Act as the Major Incident Manager when needed. Manage communications with the business to keep them updated with Service issues and performance. Own the Support backlog – to ensure issues are resolved fully and completely. What More ❯
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