Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
At Convergence Group, were on a bold growth journey - and were looking for a dynamic, driven, and strategic thinker to join our senior leadership team as Director of Sales Operations. This is your chance to make a meaningful impact in a networking business thats scaling fast, values its people … understanding of WAN, LAN, WiFi, or Security is seen as a big plus. The ability to manage process discipline, challenge inefficiencies, and inspire change. Strategicthinking with excellent problem-solving skills, strong stakeholder management, and a positive, growth-oriented mindset. Whats in it for you? A fantastic base More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Red Recruitment
Understands and works to a clear Sales Process and methodology. Ability to understand complex customer requirements and provide tailored solutions. Strong commercial awareness and strategic thinking. CRM proficiency (e.g., Salesforce, HubSpot) and pipeline management skills. Full UK driving licence. More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Convergence Group Ltd
years building a reputation for being bold, customer-focused, and product-led. Now, as we enter an exciting growth phase, were looking for a strategic, commercially sharp, and people-first leader to join our Operating Board as Director of Customer Success. Youll lead our Service Delivery Managers and Customer … to implement upsell and cross-sell initiatives during renewal cycles and enhance overall customer value. Elevate customer experience through seamless onboarding, proactive engagement, and strategic account management. Build and lead a high-performing team, using data and dashboards to drive decisions, scale operations, and support post-acquisition integration. What … team - leading a motivated, results-driven team that thrives through strong coaching, clear KPIs, and a positive sales culture. A trusted partner - building strong, strategic relationships with customers, positioning the business as a valued advisor aligned with their goals. Service excellence - ensuring what we promise is delivered - from onboarding More ❯