1st line helpdesk
Knowle, Solihull, West Midlands, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Charles Peters
right person to fit our existing team. Some of the technologies they support include Office 365, on-premise and hosted servers, Acronis backup and DR, Active Directory, PC / Laptops, UniFi Wireless networks and Watchguard Firewalls. The ideal candidate will be dealing with a mix of helpdesk calls alongside an existing team of 9 people. They will have … certification and we actively encourage and cover the cost of this. Key skills (Must have’s) · Windows Server inc. Hyper V, AD, DHCP, DNS · Strong PC experience Windows / OSX · Router / Switch / Firewall Configuration · Good Hardware knowledge · Excellent IP and TCP / IP Knowledge … preferably to Network+ / CompTIA · Excellent and Patient telephone manner · Excellent troubleshooting technique · Full driving licence Benefits Work from home - Hybrid Full training plan with 1 / 2 a day a month allocated study time 33 days holiday (including bank holidays) 24 / 7 counselling support and financial advise helpline Potential to earn commission More ❯
Employment Type: Full-Time
Salary: £25,400 - £26,000 per annum
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