onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, Mac OS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯
3rd line engineers to help resolve complex issues Handle hardware support requests, including arranging repairs or replacements Technical Skills (the more you can demonstrate, the better) Experience with MicrosoftWindows 10/11 support Knowledge of Microsoft Active Directory and Office 365 Experience with application and desktop deployment Printer management and maintenance Setting up and supporting new user accounts More ❯
Solihull, West Midlands, Meer End, West Midlands (County), United Kingdom Hybrid/Remote Options
Applause IT Recruitment Ltd
independently, with strong communication skills and an analytical approach to problem-solving. What You'll Bring Proven experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/ More ❯
Solihull, West Midlands, Meer End, West Midlands (County), United Kingdom Hybrid/Remote Options
Applause IT Recruitment Ltd
independently, with strong communication skills and an analytical approach to problem-solving. What You'll Bring Proven experience supporting software products in a customer-facing role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/ More ❯
Knowle, Solihull, West Midlands, England, United Kingdom Hybrid/Remote Options
Charles Peters
their staff are Microsoft, 3CX and Watchguard certified or on the path to certification and we actively encourage and cover the cost of this. Key skills (Must have’s) · Windows Server inc. Hyper V, AD, DHCP, DNS · Strong PC experience Windows/OSX · Router/Switch/Firewall Configuration · Good Hardware knowledge · Excellent IP and TCP/IP More ❯
