Major Incident Problem & Service Improvement Manager - Milton Keynes
- Hiring Organisation
- Volkswagen Financial Services
- Location
- Somerton, Oxfordshire, UK
- Employment Type
- Part-time
pressure. Responsible for ensuring Post Incident Reviews (PIRs) are conducted for significant incidents to ensure opportunities for process improvement are identified. Driving continuous improvement by challenging processes, championing best practice and delivering measurable service enhancements. Providing clear leadership, governance and oversight of Incident and Problem … Management and can bring your skills in leading business critical applications in a multi-supplier delivery model to resolution. Youll have a passion for continuous improvement, with experience designing, enhancing and embedding processes that improve service quality, stability and efficiency. Essential experience & skills: Proven experience leading Major ...