Remote Customer Experience Jobs in Somerset

8 of 8 Remote Customer Experience Jobs in Somerset

Customer Care Representative

Bath, Somerset, South West, United Kingdom
Hybrid / WFH Options
TrueSpeed
If you enjoy solving problems and being part of a supportive team, this could be the perfect short-term opportunity for you! Customer Care Representative Bath, Somerset, Hybrid working Full time position (40 hours per week) 3 month fixed term contract Up to £26,500 DOE plus commission Please … of the digital dark ages with ultrafast, full fibre broadband. We're proud to offer more than just lightning-fast connectivity, we provide exceptional customer care and a personal touch. The Role We're looking for a Customer Care Representative to join our dynamic team on a … contact for our customers turn to when they need support – helping them with everything from broadband installations to resolving issues. Key Responsibilities: Respond to customer queries across email, social, chat and phone channels Take ownership of queries from start to resolution – including complaints Book installations and clearly explain the More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
Posted:

Senior Analyst (Customer Data)

Yeovil, Somerset, United Kingdom
Hybrid / WFH Options
Screwfix Direct Ltd
onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this exciting role, you'll lead the analysis … of customer behaviour and commercial data, using predictive and advanced analytics to influence high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than … future generations. Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future. Responsibilities - Conduct analysis into customer behaviour, purchasing patterns, and sales data to identify trends, opportunities and actionable insights to inform decision making to enhance commercial decision making and drive More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Analyst (Bath)

Bath, Somerset, UK
Hybrid / WFH Options
iO Associates - UK/EU
role and enjoys solving technical issues while delivering excellent service? We're looking for a 1st Line Service Desk Analyst to join a friendly, customer-focused IT team in Bath, supporting 500+ users across multiple office locations. In this role, you'll be the first point of contact for … with clear, detailed documentation Carry out IT onboarding for starters and leavers, and manage equipment setup Maintain and update support tickets, ensuring a great customer experience Participate in daily system checks, asset management, and procurement tasks Be part of the on-call and office hours rota, supporting users … both remotely and on-site What you'll bring: Previous experience in an IT support role (ideally 1st line) A proactive, customer-focused attitude with strong communication skills Sound technical awareness with a genuine interest in IT A full UK driving licence (occasional travel to other offices required More ❯
Posted:

Service Desk Analyst

Bath, Somerset, South West, United Kingdom
Hybrid / WFH Options
IO Associates
role and enjoys solving technical issues while delivering excellent service? We're looking for a 1st Line Service Desk Analyst to join a friendly, customer-focused IT team in Bath, supporting 500+ users across multiple office locations. In this role, you'll be the first point of contact for … with clear, detailed documentation Carry out IT onboarding for starters and leavers, and manage equipment setup Maintain and update support tickets, ensuring a great customer experience Participate in daily system checks, asset management, and procurement tasks Be part of the on-call and office hours rota, supporting users … both remotely and on-site What you'll bring: Previous experience in an IT support role (ideally 1st line) A proactive, customer-focused attitude with strong communication skills Sound technical awareness with a genuine interest in IT A full UK driving licence (occasional travel to other offices required More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Business Development Manager (Somerset)

Somerset, UK
Hybrid / WFH Options
1Tech Staffing Limited
across target sectors Represent the business at events and within professional networks to uncover new opportunities Maintain accurate records in Salesforce, including sales activity, customer data, and communications Ensure exceptional customer experience throughout the sales cycle Manage a small portfolio of newly onboarded clients before handing them … or technology sales role Travelling to client sites and winning new business Proven ability to build and convert a sales pipeline into tangible revenue Experience in at least two of the following areas: Connectivity, IT Networks, Cloud, Telecoms, or Software Strong technical understanding of both on-premise and cloud … technical training Access to professional development courses (subject to budget and approval) Personal development plans discussed during regular reviews Training may include technical skills, customer service, soft skills, or management development If you're ready to play an integral role in a growing company, please apply for immediate consideration. More ❯
Posted:

Business Development Manager

Somerset, South West, United Kingdom
Hybrid / WFH Options
1TECH STAFFING LIMITED
across target sectors Represent the business at events and within professional networks to uncover new opportunities Maintain accurate records in Salesforce, including sales activity, customer data, and communications Ensure exceptional customer experience throughout the sales cycle Manage a small portfolio of newly onboarded clients before handing them … or technology sales role Travelling to client sites and winning new business Proven ability to build and convert a sales pipeline into tangible revenue Experience in at least two of the following areas: Connectivity, IT Networks, Cloud, Telecoms, or Software Strong technical understanding of both on-premise and cloud … technical training Access to professional development courses (subject to budget and approval) Personal development plans discussed during regular reviews Training may include technical skills, customer service, soft skills, or management development If you're ready to play an integral role in a growing company, please apply for immediate consideration. More ❯
Employment Type: Permanent, Work From Home
Posted:

Resource Co-Ordinator

Somerset, South West, United Kingdom
Hybrid / WFH Options
Glide
Ordinator At Glide, we're dedicated to providing leading, lightning-fast, and reliable connectivity solutions for students, residential developers, and businesses, supported by exceptional customer service. Glide is already the largest provider of managed internet services in the student accommodation and build-to-rent sectors, and we have a … shaping the future of connectivity! Your passion for resource coordination and a can-do attitude will be your most important attribute, but the following experience will also help: Excellent verbal and written communication skills and record keeping. Ability to be adaptable at all times to a fast-changing environment. … periods. Demonstrable ability to support a multi-faceted busy department. Location: Office/Hybrid Contract: Permanent Salary : £24,000.00 to £26,000.00 (depending on experience) Key Benefits : Pension, Private Medical Insurance, 25 days holiday (plus bank holidays & an extra day for your birthday), Discounted dental and gym schemes, Voucher More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Senior Analyst (Customer Data)

Yeovil, Somerset, United Kingdom
Hybrid / WFH Options
Screwfix Direct Ltd
Senior Analyst (Customer Data) Location: Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT Salary: Competitive Employment Type: Permanent Full Time (37.5 hours) It's a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we're proud to be … onto you. Are you passionate about turning data into powerful insights that shape strategic decisions? At Screwfix, we're looking for a Senior Analyst (Customer Data) to play a critical role in transforming how we understand and serve our customers. In this role, you'll lead the analysis of … customer behaviour and commercial data, using predictive and advanced analytics to influence high-level decision-making across trading, CRM, and marketing. You'll be a key voice in the room, translating complex findings into clear, actionable strategies that improve performance and customer experience. This is more than just More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Experience
Somerset
Median
£22,620