Customer Service Jobs in Somerset

1 to 25 of 75 Customer Service Jobs in Somerset

Client Support

Bath, England, United Kingdom
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Role purpose: To provide administration support to the Planner and Technical Support team. To promote the Company in a good light. Remain customer service focused at all times and always ensure empathy with our customer's needs. To have a thorough understanding of the sales process, client more »
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Service Engineer

Chester-Le-Street, England, United Kingdom
Hybrid / WFH Options
NRG
Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a high … quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team more »
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End User Support Engineer

Somerset, England, United Kingdom
Dalkia UK
personability of a smaller business. We are a people-first culture. In fact, our customers tell us that we build the best people and customer relationships in the business. With an annual turnover of over c.£600m, c. 4,000 employees and a diverse and inclusive ethos, we are … proud to attract great talent, nurturing and inducting our people who embed the Dalkia DNA and apply an innovative mindset across all customer engagements. With c 80 employees, the Dalkia group centre has HR, Finance, Legal, IT, QSHE and Communications teams supporting our business unit colleagues in these specialisms. … We provide technical expertise, governance, policy, guidance, and support to the business units to provide a high-quality service to their own people and their clients. Roles in the centre work closely with Executive team to shape and deliver our strategic goals but also partner with the business functions more »
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Cyber Security Engineer

Somerset, England, United Kingdom
Capula
Control Systems (ICS) used within the nation’s critical infrastructure cyber-landscape. Assess the robustness of cybersecurity architectures, technologies, and procedures being implemented within customer facilities. Design comprehensive technical solutions that meet client requirements and implement the appropriate tools, technologies & processes to mitigate critical security risks (e.g., system and …/800-82, ISO 27001, IEC 62433, HSE OG-86, NIS-D etc. Experience and good understanding of Capula’s capability, markets and service offering. Able to demonstrate stakeholder management and the ability to develop effective relationships at all levels. Build and maintaining strong relationships with internal and external … customers and key business stakeholders. A drive for outstanding customer service and high performance culture. The ability to gain and maintain SC clearance. Desirable Requirements: Comfortable at operating in an engineering and non-engineering environment, meeting specific accountabilities. Experience with the design and delivery of Operational Technology Target more »
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Network Field Engineer

Clevedon, Somerset, South West, United Kingdom
Hunter Selection
Network Field Engineer to work in a technically hands on environment in Clevedon. The role will be working either in office or travelling to customer locations. The successful network field engineer will set up new networks and telephony environments to a range of clients whilst offering support and improvement … either solved or escalated to the correct members of the IT team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. The successful Network Field Engineer will have … Experience in installing and configuring Switches, routers & access points. Telephony experience Diagnosing and resolving telecoms and network problems Experience in supporting customers remotely. Excellent customer service skills Helping to offer innovate solutions to customer problems. Experience with Wi-Fi and Network equipment. Suitable candidates should apply immediately more »
Employment Type: Permanent
Salary: £30,000
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Internal Sales Executive Civils and Drainage Building Products

Frome, Somerset, South West, United Kingdom
Mitchell Maguire
developers), drainage contractors, earthwork contractors, RC frame contractors and civil engineering contractors Typical order values ranging from £1,000 - £100,000 Deal with inbound customer enquiries in person and via telephone & email Ensure excellent account management and customer service for existing clients You will be given a … or heavyside products Excellent communications skills both written and verbal IT literate (Microsoft Office) Self-motivated, enthusiastic, flexible, reliable and ambitious Exceptional standards of customer service Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, with an enviable reputation in the marketplace. We pride ourselves on surpassing client more »
Employment Type: Permanent
Salary: £26,000
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Service Desk Analyst

Bridgwater, Somerset, South West, United Kingdom
RefrescoDrinks UK Limited
frontline hero of IT support for our Bridgwater site, making a tangible impact on Refrescos employee satisfaction every day. Join us as an IT Service Desk Analyst at Refresco, where you'll play a pivotal role as the first point of contact for all IT-related inquiries and issues. … initiated through various channels including email, phone, and in-person interactions, your focus on exceeding expectations will be the cornerstone of our success. IT Service Desk Analyst Bridgwater Permanent Hybrid Monday Thursday 8:30 am 5 pm and Friday 8:30 am 4 pm Reward & Benefits: Annual bonus and … leave + bank holidays Purchase additional holidays Life assurance Employee referral scheme - earn a bonus for referring your friends or family GroceryAid a support service offering financial, legal, wellbeing and practical support, advice and counselling Cheers a benefits platform offering discounts, free perks, and well-being tools for all more »
Employment Type: Permanent
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Ecommerce Manager

Taunton, Somerset, South West, United Kingdom
Hybrid / WFH Options
Taunton Leisure Ltd
opportunity to join our team as an Ecommerce Manager. Working with premium brands, products and with a team that is motivated to give excellent service and drive quality at every turn. This role is office based, full time in Taunton TA1 with potential for some hybrid working after an … and promotional plans as required to drive sales and engagement, identifying the best way to present brands, features and benefits to end users. Drafting customer-facing emails using Mailchimp, delivering engaging and highly converting email communications. Developing email engagement journeys to cross promote and develop revenue from the email … channel. Working closely with our Customer Services team to ensure a fantastic Customer Service experience, including ownership of our help platform. Conduct regular research of competitor online activity. Line management of the ecommerce assistant. Working closely with the buyers, operational, marketing, creative and customer services teams more »
Employment Type: Permanent, Work From Home
Salary: £45,000
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PAT Tester

Ilminster, Somerset, South West, United Kingdom
phs Group
Shop (Discount on household consumables). A 24-hour wellbeing helpline. A day in the life of a PAT Tester at phs: Traveling to customer sites to carry out Portable Appliance testing. Completing tests on portable appliances within our customers premises. Complete and produce results daily which meet the … requirements and quality standards of clients and external accrediting bodies. Representing phs Compliance, offering positive customer service and being the face of the company. As a Test Engineer you will be required to ensure that a professional service is delivered in a safe and timely manner on more »
Employment Type: Permanent
Salary: £22,000
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Regional Service Engineer

Taunton, Somerset, South West, United Kingdom
Nationwide Platforms
Regional Service Engineer This is an excellent opportunity for a Service Engineer to join the team at Nationwide Platforms in a Regional role. As a Regional Service Engineer, you will provide engineering cover, ensuring that the fleet within the region is maintained, repaired and serviced to a … high standard that is expected by the customer. In this role as a Regional Service Engineer you will need to be flexible to travel between depots and prepared for nights away on occasions. Responsibilities include: - Be required to support the engineering depots within the region. Repair machines at depot … the appearance of the fleet to corporate standards. Accurately complete all relevant paperwork including engineer's report, off hire/pre-delivery inspection and service sheets. About you: - Relevant engineering experience within the powered access industry. Experience in plant, diesel engineering, auto electrics, hydraulics, diagnostics fault finding. Have the more »
Employment Type: Permanent
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Specialist IT Support Engineer

Bath, Somerset, South West, United Kingdom
University of Bath
Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment, software … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of … an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and guidance on specialist more »
Employment Type: Permanent
Salary: £29,605
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PAT Tester

Yeovil, Somerset, South West, United Kingdom
phs Group
Shop (Discount on household consumables). A 24-hour wellbeing helpline. A day in the life of a PAT Tester at phs: Traveling to customer sites to carry out Portable Appliance testing. Completing tests on portable appliances within our customers premises. Complete and produce results daily which meet the … requirements and quality standards of clients and external accrediting bodies. Representing phs Compliance, offering positive customer service and being the face of the company. As a Test Engineer you will be required to ensure that a professional service is delivered in a safe and timely manner on more »
Employment Type: Permanent
Salary: £22,000
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Sales Support Executive /Sales Administrator /Customer Success

Weston-Super-Mare, Somerset, South West, United Kingdom
The Mobility Furniture Company
make sure that our customers are delighted with any chair, settee or bed they buy from us. That's why we have a comprehensive Customer Charter and Employee Values. This means that before a customer takes the first step towards buying one of our products, they can understand … what to expect from our high level of service, and our employees understand what is expected of them to facilitate this. We are looking for We have an exciting opportunity to join our sales team in the capacity of a Sales Support Executive. This role will support the Sales … Excellent communication is key as this role will interact within the sales team, as well as with field agents and other departments to progress customer orders and resolve queries. A high level of accuracy and attention to detail is vital, with the role holder being proactive and taking ownership more »
Employment Type: Permanent
Salary: £26,000
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Medical Field Service Engineer

Taunton, England, United Kingdom
TRS Consulting (UK) Ltd
Medical Field Service Engineer CT Computed Tomography and Surgical X-ray Imaging Systems £41K - £46K + Overtime (Earnings £46K - £55K) + Car + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training South West: Bristol, Taunton, Exeter and Plymouth ** An excellent … opportunity for an Electronic Service Engineer from a wide range of potential sectors, including ex HM Forces Radar & Weapons Systems Engineers (RAF, REME, Navy), Medical Engineers, X-ray and CT Service Engineers, Laboratory Engineers and engineers from other high value capital equipment backgrounds, to join a global market … leading manufacturer in sophisticated medical imaging systems, offering first class product training and unsurpassed opportunities for career development ** The Company – Medical Field Service Engineer, CT & X-ray Imaging Systems My client is a global leader in healthcare. This organisation’s impressive portfolio of products and fully integrated medical systems more »
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Vechicle Technician Contract role

Weston-Super-Mare, Somerset, South West, United Kingdom
Renzo Automotive Limited
orIndependent Garage experience Ability to work as part of a team Positive attitude and flexible with workloads A genuine commitment to delivering first-class customer service Experience in carrying out diagnostic and service repairs A systematic and organised individual who pays attention to the smaller details. Demonstrates … performed accurately & efficiently Prepare cars for MOT's Use the latest diagnostic equipment Complete New and Used vehicle preparation work Maintaining communication with the service dept regarding progress. Working within the company health & safety guidelines. If this role is something that you are well suited to or you are more »
Employment Type: Contract
Rate: From £20 to £30 per hour Plus travel bonus
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Technical Support Administrator (Full Industry Training)

Ilminster, Somerset, South West, United Kingdom
Rise Technical Recruitment Limited
+ 32 Days Holiday Office based in Ilminster. Commutable from Taunton, Yeovil, Crewkerne, Taunton, Chard and surrounding areas. Are you from an Admin or Customer Service background looking to join a renowned and growing company, where You will work alongside a close-knit team who will offer you … and after sales support. The company will offer training and the opportunity to develop into further roles within the company, so any administration or Customer Service backgrounds are encouraged to apply. This is a fantastic opportunity to join a growing company with a great work life balance and … customers with technical support, pre and after sales *Monday - Friday, office based *Accredited Training *Great progression opportunities The Person: *Good Administration and/or Customer Service experience *Live commutable to Ilminster Reference Number: BBBH229111 To apply for this role or for to be considered for further roles, please more »
Employment Type: Permanent
Salary: £20,000
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Programme Director

Bristol, Churchill, Somerset, United Kingdom
Boston Hale
team, a leading player in the FMCG industry. They are committed to excellence, driven by our passion for delivering high-quality products and exceptional service to our customers worldwide. They are seeking a highly skilled and experienced Programme Manager to lead the delivery of a consolidated ERP system. This more »
Employment Type: Contract
Rate: £500 - £700/day
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Programme Director

Winscombe, Somerset, South West, United Kingdom
Boston Hale
team, a leading player in the FMCG industry. They are committed to excellence, driven by our passion for delivering high-quality products and exceptional service to our customers worldwide. They are seeking a highly skilled and experienced Programme Manager to lead the delivery of a consolidated ERP system. This more »
Employment Type: Contract
Rate: £500 - £700 per day
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Administrator

Clevedon, Somerset, South West, United Kingdom
Future Engineering
who will treat you as more than just another number. Work for a leading company within the engineering industry who pride themselves on their customer service standards across Europe. This lucky Administrator will play a vital role and will be able to increase your knowledge with a company … focused on being a great place to work. This Administrator Role will include: * Administrator role * Genergal admin tasks * Dealing and communicating with customers * Evaluate customer purchase orders and others The successful Administrator will have: * A background as an Administrator or similar * Experience with Microsoft 365 is essential * Experience within … a technical/engineering environment preferred * Live commutable to Clevedon If interested, please contact apply or call Georgia on 07458163040. Keywords: service administrator, administrator, admin, clevedon, bristol, bath, weston-super-mare This vacancy is being advertised by Future Engineering Recruitment Ltd. The services of Future Engineering Recruitment Ltd are more »
Employment Type: Permanent
Salary: £24,000
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Application Support Specialist

Broad Street, Greater London, United Kingdom
Hybrid / WFH Options
Picture More Ltd
on a shift Rota Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone … 365. Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customer service, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to … understand their needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi more »
Employment Type: Contract
Rate: £250 - £290/day
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Optical Assistant Apprenticeship - Strood Specsavers

58 High Street, Strood, Rochester, England
SPECSAVERS OPTICAL SUPERSTORES LIMITED
while earning a full-time wage. Duties; booking eye tests, pre-screening, recommending suitable frames. Looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Sunday, 30th June 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Employment Type: Advanced Apprenticeship
Salary: £12,870.00
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Optical Assistant Apprenticeship - Gillingham Specsavers

137 High Street, Gillingham, England
SPECSAVERS OPTICAL SUPERSTORES LIMITED
while earning a full-time wage. Duties; booking eye tests, pre-screening, recommending suitable frames. Looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role By giving customers top-notch advice (as well as a warm welcome … Duration 18 Months Positions Available 1 Closing Date Sunday, 30th June 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Employment Type: Advanced Apprenticeship
Salary: £12,870.00
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Optical Assistant Apprenticeship - Macclesfield Specsavers

3 Mill Street Mall, Grosvenor Centre, Macclesfield, England
SPECSAVERS OPTICAL SUPERSTORES LIMITED
Duties include: booking customers in for eye tests, pre-screening, recommending suitable frames. We are looking for individuals who are enthusiastic about providing great customer service and would like a career in optics. Role Giving customers top-notch advice (as well as a warm welcome to the store … Duration 15 Months Positions Available 1 Closing Date Sunday, 30th June 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Employment Type: Advanced Apprenticeship
Salary: £12,480.00
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Optical Assistant Apprenticeship - Wells Specsavers

60A High Street, Wells, England
SPECSAVERS OPTICAL SUPERSTORES LIMITED
wage. Duties include: booking customers in for eye tests, pre-screening, recommending frames. We are looking for individuals who are enthusiastic about providing great customer service and would like to pursue a career in optics. Role Giving customers top-notch advice (as well as a warm welcome to … Duration 18 Months Positions Available 1 Closing Date Sunday, 30th June 2024 Start Date Monday, 15th July 2024 Desired Skills Communication skills Organisation skills Customer care skills Team working Initiative Qualifications Maths GCSE or equivalent, grade 9-4 (A*-C) (Essential) About the Employer SPECSAVERS OPTICAL SUPERSTORES LIMITED Specsavers … been a family business for over 35 years, working together with our store partners to provide the best value optometry, audiology and other healthcare service for our customers. You’ll find us in the UK, Ireland, Netherlands, Norway, Sweden, Denmark, Finland, Spain, Australia and New Zealand, employing over more »
Employment Type: Advanced Apprenticeship
Salary: £15,600.00
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IT Support Apprenticeship (VAC-01310)

Bridge Street, England
Intequal - Port Solent
across the whole school estate. Role Eduthing are a forward thinking, proactive and flexible company, that prides itself on providing the highest level of customer satisfaction. Supporting schools, academies, and multi-academy trusts in the primary, secondary, and independent sectors. They are confident that their services can transform IT … schools, and their growing reputation and customer base are a testament to this. Roles and responsibilities; Service desk support- diagnosis of IT issues and supporting users remotely using remote connection tools. Installation of new software and hardware Maintain and fix other computing equipment Assist in system upgrades and … system maintenance Assisted site visits to schools alongside field technicians, to support with issue resolutions Liaise with third party suppliers such as Internet Service Providers and vendors Support with technology asset management Support Technician Duties: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers more »
Employment Type: Advanced Apprenticeship
Salary: £12,480.00 to £22,308.00
Posted:
Customer Service
Somerset
10th Percentile
£20,625
25th Percentile
£26,375
Median
£29,250
75th Percentile
£36,699
90th Percentile
£48,875