Customer Support & Test Analyst SCR (Somerset Cancer Register)
Taunton, United Kingdom
Somerset NHS Foundation Trust
the scheduling and review of patients outside of a standard RTT pathway. Main duties of the job The Role is to work as part of the Customer Support and Testing Team to provide high quality support to customers and to perform functional testing in relation to Somerset Cancer Register (SCR) products and services. About us At Somerset … countryside and cosmopolitan city life, with something for everyone to enjoy. Job description Job responsibilities Under the supervision of the Senior Test Analyst, the Customer Support Assistant role involves: Functional Testing of web applications and interfaces. Raising issues found, proposing resolutions and dissing them within a multi-team group Identify risks and issues on assigned releases, upgrades or … changes Report on status of testing and associated issues as required Provision of general application support for SCR, dealing with system enquiries/problems/requests in accordance with customer service level agreement Triaging, prioritising, assigning calls, and liaising with customers. Liaising with customers/developers and scheduling SCR/RMS version upgrades Continuous knowledge development regarding Cancer targets More ❯
Employment Type: Permanent
Salary: £27485.00 - £30162.00 a year
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