2 of 2 ICT Support Jobs in Somerset

This is a fantastic opportunity for an enthusiastic and motivated individual to join a small, friendly business providing ICT support to businesses. The role will be varied and includes dealing with customers and carrying out a variety of IT installation, maintenance and repair tasks. Role Dealing with customers over the phone in a professional manner Providing end user … support Building and installing hardware and software Installing and maintaining servers System management High level internet security Voice over IP Telephony Networking and multi-site technology Back up and data security. Training Face to Face in person College attendance once every other week For the right candidate future prospects are excellent. AF-IT Ltd are looking to train and … grade A*-C or 9-4 (Essential) Maths GCSE, grade A*-C or 9-4 (Essential) About the Employer AF-IT LTD Formed in 2003, AF-IT Limited now support customers across the UK and beyond. Supporting satellite and regional offices, home workers and unattended systems, takes us to the USA, The middle and far east, to South America More ❯

solutions within the company help desk system Ensure clear, professional communication between the team and customer Create and maintain self-help documents Acting as first response to all incoming support tickets Make sure that Client Documentation is well maintained Onsite visits to our clients’ offices to help them with IT Continue education by attending training sessions and reading technical More ❯