5 of 5 Remote/Hybrid Mac OS Jobs in Somerset

with minimal support Technical Troubleshooting & Issue Resolution : Provide effective technical support across systems and applications, ensuring issues are identified, logged and resolved effectively Enterprise OS Support : Demonstrate a solid understanding of at-least one enterprise-level operating system (e.g. Windows, Linux, MacOS) Endpoint, Network Management, and Security : Develop ...

licensing, security, Intune) Proactive MSP tasks including patching, monitoring, and scheduled maintenance Install, configure, and support Ubiquiti UniFi networks Support MS Windows and macOS devices Work to Cyber Essentials Plus and IT security best practice Follow documented MSP processes and contribute to service improvement Required Skills & Experience Experience … Engineer, Field Engineer, or MSP Engineer Previous experience working within an MSP environment Experience working to ticketing systems and SLAs Strong Microsoft 365, Windows, macOS, and networking knowledge Hands-on experience with Ubiquiti UniFi networking Security-focused approach to IT support Customer-facing experience (IT, retail, hospitality, or similar ...

Azure AD, Intune, users, licensing, security) MSP proactive support including patching, monitoring, and maintenance Install, configure, and support Ubiquiti UniFi networking equipment Windows and macOS support Networking support including routers, switches, and WiFi Work to Cyber Essentials Plus and IT security best practice Follow MSP processes, documentation, and service … Engineer Ideally previous experience working for a Managed Service Provider (MSP) Experience working with ticketing systems and SLAs Microsoft 365, Azure AD, Intune, Windows, macOS, and networking experience Ubiquiti UniFi installation and support experience Security-focused approach to IT support and field engineering Customer-facing experience (IT, retail, hospitality ...

Azure AD, Intune, users, licensing, security) MSP proactive support including patching, monitoring, and maintenance Install, configure, and support Ubiquiti UniFi networking equipment Windows and macOS support Networking support including routers, switches, and WiFi Work to Cyber Essentials Plus and IT security best practice Follow MSP processes, documentation, and service … Engineer Ideally previous experience working for a Managed Service Provider (MSP) Experience working with ticketing systems and SLAs Microsoft 365, Azure AD, Intune, Windows, macOS, and networking experience Ubiquiti UniFi installation and support experience Security-focused approach to IT support and field engineering Customer-facing experience (IT, retail, hospitality ...

Azure AD, Intune, security and licensing Provide proactive MSP support: patching, monitoring, maintenance Install and support Ubiquiti UniFi networking equipment Support both Windows and macOS environments Diagnose issues across routers, switches, WiFi and general networking Work in line with Cyber Essentials Plus and IT security best practice Follow … working in a Managed Service Provider (MSP) Hands‐on experience with ticketing systems and SLAs Strong knowledge across Microsoft 365, Azure AD, Intune, Windows, macOS and networking Experience installing and supporting Ubiquiti UniFi A security first mindset‐first mindset Confident customer-facing skills on-site and over the phone ...