9 of 9 Remote Microsoft Intune Jobs in Somerset

Doing: Providing technical support by diagnosing and resolving IT issues for employees across the business. Logging and managing support tickets, ensuring timely resolution in line with IT procedures. Using Microsoft Intune to deploy and manage Windows 11 desktops and laptops. Supporting company-wide software applications, communication devices, and mobile devices (Android & iOS). Managing user accounts and … can-do' attitude. What You'll Need: Educated to AS Level, BTEC, NVQ Level 3, or equivalent. Experience troubleshooting and diagnosing IT issues. Basic knowledge of Active Directory and Microsoft Intune is a plus. A willingness to learn, develop, and grow in an exciting and evolving IT environment. Salary/logistics: circa £30,000 basic salary hybrid More ❯

operational and break/fix activities. Familiarity with ITIL processes and SLAs Knowledge of SharePoint, firewalls, switches, routing, and security protocols (SPF, DKIM, DMARC) Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager, and related O365 admin Centre. Desirable: Microsoft certifications (e.g. M365 admin, Azure) Experience in an MSP … or multi-client environment Windows Server administration (2012-2019) Experience managing devices via Microsoft Intune and using PowerShell This is a fantastic opportunity to join a fast-paced technical team supporting a wide range of clients, with room for career growth and skills development. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the More ❯

/10:00-18:00 Overview: We are recruiting on behalf of our client for a Tier 2 Technical Support Analyst with strong cloud and Microsoft 365 expertise. This role is ideal for someone with at least three years' experience in IT support who is confident handling escalated tickets, delivering projects, and acting as a technical point of contact … cloud-focused project delivery, offering excellent scope for development. Key Responsibilities: Provide 2nd-line support remotely, over the phone, and on client sites. Manage and resolve escalated tickets across Microsoft 365, Azure, networks, and on-premises infrastructure. Administer Microsoft 365 environments, including Azure Active Directory, Exchange Online, SharePoint, Teams, OneDrive, Endpoint Manager, and related admin centres. Configure and … secure Microsoft 365 tenants, applying security policies and best practice. Support Windows Server, desktop OS, and mobile device management via Intune. Carry out networking support including routers, firewalls, switches, TCP/IP, and DNS. Implement and support security protocols including DKIM, DMARC, and SPF. Contribute to cloud migration and upgrade projects, producing technical documentation and knowledge base articles. Act More ❯

remote support software Administration experience in medium-sized corporate IT environments, including operational and break/fix activities Familiarity with ITIL processes and SLAs Good understanding and experience of: Microsoft Office 365, including Azure Active Directory, Exchange Online, SharePoint Online, Endpoint Manager and related O365 admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge of SharePoint … switches, routing, and security protocols (SPF, DKIM, DMARC) Windows Server experience Provide 2nd Line support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge base documentation and process improvements Any knowledge of Intune and PowerShell desirable, but not essential NB: A More ❯

by clients in service tickets and manage ticket resolution (Tier 2 focus on resolving 20+ tickets/day). Service Requests: Handle service requests related to all technologies, including Microsoft 365, workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client … Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft 365 services for performance and availability. Training & Development: Participate in the client training academy and continuously update technical skills, including necessary certifications in Microsoft technologies. Collaboration: Communicate and … equivalent) including Maths and English. UK Driver's License and proof of eligibility to work in the UK. Desirable: Further qualifications (A Level or BTEC) in IT or equivalent. Microsoft Certified Professional in Microsoft 365 management and administration. Experience: Essential: Experience in a customer service role; minimum of 1 year in a similar technical support position (3 years More ❯

by clients in service tickets and manage ticket resolution (Tier 2 focus on resolving 20+ tickets/day). Service Requests: Handle service requests related to all technologies, including Microsoft 365, workstations, servers, printers, networks, and vendor-specific hardware/software. Documentation: Create and maintain knowledge documents and draft processes (minimum one per month for Tier 1). Client … Support: Provide professional, first-level support to end users, assist with login issues, email setup, and basic application functionality. Security Checks: Conduct daily security checks on client systems, monitor Microsoft 365 services for performance and availability. Training & Development: Participate in the client training academy and continuously update technical skills, including necessary certifications in Microsoft technologies. Collaboration: Communicate and … equivalent) including Maths and English. UK Driver's License and proof of eligibility to work in the UK. Desirable: Further qualifications (A Level or BTEC) in IT or equivalent. Microsoft Certified Professional in Microsoft 365 management and administration. Experience: Essential: Experience in a customer service role; minimum of 1 year in a similar technical support position (3 years More ❯

Role Summary: We are seeking an experienced Test Manager (Contractor) to lead and coordinate testing activities for a large-scale Microsoft 365 Tenant Migration program. This role will define test strategy, manage execution across multiple workstreams, and ensure seamless user experience during and after migration. The ideal candidate will have a strong background in Microsoft 365 migration testing … operational stability. Provide regular reporting and escalate risks/issues to program leadership as needed. Required Skills and Experience: Proven experience as a Test Manager delivering complex enterprise-scale Microsoft 365 migration and endpoint upgrade programs. In-depth knowledge of: Microsoft 365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams). Windows endpoint management (Windows 10 and Windows … readiness, SCCM/MECM, Intune). Azure AD authentication, SSO, and MFA. Familiarity with tenant-to-tenant coexistence and cutover testing challenges. Strong experience with test management tools (Azure DevOps, Jira, HP ALM, or equivalent). Solid understanding of application compatibility testing and remediation processes for Windows upgrades. Excellent stakeholder engagement and communication skills, with the ability to More ❯

Role Summary: We are seeking an experienced Test Manager (Contractor) to lead and coordinate testing activities for a large-scale Microsoft 365 Tenant Migration program. This role will define test strategy, manage execution across multiple workstreams, and ensure seamless user experience during and after migration. The ideal candidate will have a strong background in Microsoft 365 migration testing … operational stability. Provide regular reporting and escalate risks/issues to program leadership as needed. Required Skills and Experience: Proven experience as a Test Manager delivering complex enterprise-scale Microsoft 365 migration and endpoint upgrade programs. In-depth knowledge of: Microsoft 365 workloads (Exchange Online, SharePoint Online, OneDrive, Teams). Windows endpoint management (Windows 10 and Windows … readiness, SCCM/MECM, Intune). Azure AD authentication, SSO, and MFA. Familiarity with tenant-to-tenant coexistence and cutover testing challenges. Strong experience with test management tools (Azure DevOps, Jira, HP ALM, or equivalent). Solid understanding of application compatibility testing and remediation processes for Windows upgrades. Excellent stakeholder engagement and communication skills, with the ability to More ❯

in a busy IT support environment. What We’re Looking For 2–3 years’ experience in a busy IT Service Desk environment. Strong knowledge of Windows 10/11, Microsoft 365, Active Directory (on-prem & Azure), and Exchange Hybrid. Experience with Intune for device management (highly desirable). Familiarity with ITIL practices, change controls, and working in More ❯