4 of 4 Remote SLA Jobs in Somerset

to recruit a Service Management Lead who has experience implementing ITIL frameworks and liaising effectively with other business areas whilst managing and reporting on SLA's. This role will require Security Clearance so the successful candidate will have lived in the UK for the past 5 years. What the Service More ❯

to recruit a Service Management Lead who has experience implementing ITIL frameworks and liaising effectively with other business areas whilst managing and reporting on SLA's. This role will require Security Clearance so the successful candidate will have lived in the UK for the past 5 years. What the Service More ❯

on financial strategy - Team leadership - Overseeing budgets - Analysing financial risk, financial accounting and reporting - Management of third party IT service providers and contracts - Ensuring SLA's are met across IT support - IT licence monitoring To be considered suitable for this role you will need the following skills and experience: - Fully More ❯

that the Company is highly valued by our clients Ensure all items received by the team are processed within the relevant Service Level Agreement (SLA) and turnaround times Ensure that all breaches and complaints are resolved within the relevant turnaround times Interpret client instructions and issues arising, and then implement … ISA and Offshore Bond knowledge Excellent interpersonal and communication skills Ability to prioritise work and direct others to ensure work is completed within agreed SLA's Ability to work well under pressure, and to very tight deadlines A proactive and innovative approach to problem solving, including persuasion and influencing skills More ❯