1 to 23 of 23 Service Delivery Jobs in Somerset

Closing date: Sunday 23 June 2024 Are you a skilled IT Professional with a background in IT and/or Audio Visual support and service delivery? We have an exciting opportunity to join our team, focussed on the support of specialist and advanced IT and Audio Visual equipment … and Technology Group (DDaT), within a changing business, research, and technical environment. About the role You will be part of a team of Senior Service Analysts, supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of an effective IT Delivery Service to the University, acting as the point of escalation for incidents and changes and will provide technical expertise in their area. A typical day may see you helping to set up and deploy equipment within a research laboratory, providing advice and more »

business. Reporting to the Head of Infrastructure & Applications, this role is an integral part of the leadership team, providing strategic direction for the broader Delivery & Operations function and will have line management responsibilities Key Responsibilities: Play a key role in shaping, implementing and in the adoption of changes to … model or organisational structures Provide leadership and team management, under a matrix structurecontinuous improvement, and embedding best practices, processes, and methods. Ensure operational IT Service Delivery, aligning services with agreed-upon service levels, standards, and policies. Service delivery, project and budget management The successful candidate … will have experecne within: Experienced team lead/management who can demonstrate project/service delivery Windows Server, all versions including core Exchange, SharePoint and Azure AD Power Platform Management PowerShell and Bash Scripting If you are interested in this fantastic opportunity please apply online or for more more »

our world. Join us. As a SEA Naval Combat Systems Engineer, you will support our Complex systems division as a Naval Systems Integration Process Service (NSIPS) Matter Expert reporting to the NSIPS Project Manager. What we offer Your work, your contribution, deserves to be recognised and rewarded. Have a … areas Onsite bistro (Barnstaple office) and free hot and cold beverages Onsite showers and toiletries provision Free onsite parking What youll be doing NSIPS Service Delivery Conducting of Ship/Submarine combat system audits NSIPS related bid and enquiry work Wider capability area technical project work for naval more »

and commitment. As part of our team, you would be eligible for: Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays. An additional day off for your birthday Discounted Gym Membership Retailer Discounts Access to electric vehicle leasing scheme (subject to eligibility … criteria) Enhanced maternity/paternity and adoption pay. Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Job Description Job Title: Administrator Job Type: Permanent Hours: 37.5 hours per week Job Location: Shepton Mallet Main Purpose of Role To operate and maintain the administration and customer service needs … they can qualify compliance of the requests and responding to any requests for additional information when necessary. To communicate effectively between the customer and service delivery teams to achieve compliance to relevant country standards and to ensure clients are provided with completed certificates. To maintain a professional corporate more »

Bighams operates 24/7 providing vital service to our customers. IT is central to the success of the business and the team supports the infrastructure and services vital to its operation. Due to internal promotion this position has become available for the right candidate. We are embarking on … a period of exciting change and this role will be a key appointment in its delivery. The role-holder will report to the IT Service Delivery Manager ensuring that IT systems are well maintained and supportable. We operate within an ITIL framework supporting and managing change of our … cover for Quarry Wells when required) to ensure that we are delivering a great IT service. This will involve ensuring that all logged calls, service requests, change requests, hardware requests are completed by you and meeting the contracted SLA's. The role holder will also need to use ServiceDesk more »

Solution Architect to join our Digital, Data & Technology Department (DDaT). This role is crucial for our digital transformation journey, focusing on transforming technology service delivery and fostering strong partnerships across departments. As a Solution Architect, you will be a subject matter expert, providing technical leadership and ensuring more »

Manager Key Responsibilities: Develop and implement technology solutions to enhance performance. Lead and manage the internal IT team and third-party vendors. Oversee IT Service Desk operations and ensure SLA compliance. Handle requirements assessments, RFPs for new technologies, solutions, and partners. Control changes to IT systems to minimize disruption. … Linux, Azure). Ensure robust patch management and data backup solutions. Manage IT incidents to minimize downtime. Foster effective relationships with stakeholders for successful service delivery. IT Manager Skills, Qualifications, and Experience: Strong analytical, strategic, and problem-solving skills. Ability to analyse technology trends and produce data visualizations. Proficient more »

of any shared learning events and meetings. The PCN PAC Administration Assistant will support the Operational Lead, Project Manager and PCN Manager, in the delivery of training, appraisals and support to the relevant teams, and implementation of welfare policies (e.g. lone working policy). Main duties of the job … The following are the core responsibilities of the PCN administration assistant: a. To support the delivery of the PCNs proactive care project/services on behalf of the PCN b. To support the Operational Lead in the management of patient appreciations, and complaints when requested to do so, and … opportunities to improve patient care. The PCN continually strives to improve work processes which deliver healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service more »

Job Title : Service Engineer Location : Chester-Le-Street Salary : up to £34,000 Working Pattern: Monday - Friday Working Model: Hybrid Working (3 days on site/2 days WFH) NRG are delighted announce that we are collaborating with a well-established MSP situated in the North East to recruit … a Service Engineer. This is an incredibly exciting opportunity to join our client during a period filled with exciting and ongoing projects. Primary Responsibilities (Service Delivery): Detecting and resolving faults, delivering remote support, ensuring regular updates on tickets, and promptly responding to emails, all while maintaining a … high-quality customer experience through effective communication and customer care. Adhering to service level agreements and meeting deadlines. Collaborating efficiently as part of the service team, often working independently. Escalating incidents to Senior Engineers when necessary. Assisting in customer meetings alongside the Head of Department, Team Leader, or more »

Job Description This is a key role as the acting lead for our global headquarters in the service desk to ensure service requests and incidents are dealt with swiftly and efficiently. With a global rollout of our new D365 system underway alongside a new DevOps model being introduced … it’s an exciting time to join Rotork. Reporting to the Service Delivery Manager, this role is with 2 direct reports and the senior figure in a team of 12. In this position you will be responsible for managing the Service Desk ticket system, ensuring processes and … levels. Experience Requirements: Proven experience collaborating within an IT support function Solid experience leading solves with incidents, requests and changes Strong technical knowledge of service desk tools and IT systems/applications The Successful Candidate will be: Able to communicate and manage stakeholders at all levels Adaptable with strong more »

Provide 1st level support for all business systems. To provide fantastic customer service during all aspects of technical support for the organisation. Provide support for related technical systems including printers, access control, mobile phones, audio visual equipment etc. Role Being friendly, patient and helpful in all dealings with end … users' technical requirements. Keeping the service desk tickets up-to-date. Respond to IT incidents, problems and requests resolving them in line with agreed levels of service and to the user’s satisfaction recording all information as required by local IT processes. Support users in using standard office … livable life. Livability believes that the people they support have the right to a full and flourishing life. They deserve the very best in service delivery. Driven by their core values, Livability strives to be open, enabling, inclusive and courageous in all that they do. more »

Solution Architect to join our Digital, Data & Technology Department (DDaT). This role is crucial for our digital transformation journey, focusing on transforming technology service delivery and fostering strong partnerships across departments. As a Solution Architect, you will be a subject matter expert, providing technical leadership and ensuring more »

sheets, making sure they are always kept up to date and relevant. Follow all IT Policies and Procedures. Other duties as directed by the Service Delivery Manager or Head of IT. Training During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined … 28th June 2024 Start Date Monday, 2nd September 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Logical Team working Customer service experience Ability to work to deadlines Active listening Interpersonal skills Ability to prioritise workload Flexible approach to overtime Keen to begin IT career Qualifications more »

The IT Service Desk Analyst will play a pivotal role in maintaining and advancing the firm’s IT infrastructure. Reporting to the IT Hub Lead, the successful candidate will assist in delivering IT support across the organization, ensuring the firm's services and applications are fit for the modern … market. Role Act as the first point of contact for IT support incidents and service requests Record, resolve and escalate support issues to appropriate teams. Ensure IT support functions operate within defined KPIs and SLAs Collaborate with various departments to implement new ideas and maintain existing technology Communicate regularly … with Senior managers, Directors, and Partners to enhance client service delivery Identify opportunities to enhance service delivery and provide additional services to clients Candidate Profile: Pro-active and able to manage tasks independently Strong collaborator, confident in communicating with senior stakeholders Keen to learn and develop more »

providing guidance and training to minimise inappropriate usage and enthuse system users. You will be passionate about delivering excellent services to healthcare staff and service users. You will be highly motivated and have excellent working knowledge of Microsoft Office & IT Service Desk Systems and Processes. You will have … excellent communication & customer service skills, good technical and service delivery skills and experience of systems incident and request management through to resolution & change control. Experience and understanding of how administration & clinical processes work together and how to support clinical systems would be desirable although training will be … user changes where troubleshooting/investigation will need to be carried out. Monitor, prioritise and manage the Clinical Systems Support queue within the IT Service Desk system. Take ownership and responsibility of tickets and prioritise them in accordance with procedures and any SLAs (Service Level Agreements) currently in more »

on a shift Rota Are you a tech-savvy problem-solver with a experience with D365 Sales and a passion for providing excellent customer service? We're looking for an IT Application Support Specialist to join a hybrid team in central London. This role is perfect for someone who … Maintain, update, and configure applications to ensure seamless operation. Collaborate with your team and external partners to resolve technical issues. Offer top-notch customer service, managing incidents and escalations efficiently. Conduct testing on new and existing systems to ensure integrity and robustness. Work with business stakeholders to understand their … needs and suggest improvements to applications and processes. Uphold ITIL framework guidelines to maintain high standards in service delivery. What We're Looking For Strong communication skills (verbal and written). Ability to work in a team environment and manage tasks independently. Excellent time management and multi-tasking skills. more »

Job summary Based at Quayside Community Diagnostic Centre (CDC), Gloucestershire you will be responsible for the safe delivery of a CT and MRI scanning service representing the Charity in accordance with strategic objectives and contractual requirements. You will engage with all stakeholders to ensure an integrated clinical service … and safe CT and MRI services on behalf of the Charity working closely with the Trust at the Quayside CDC which is a key service for the Charity. You will have an excellent knowledge of clinical services and governance, including health and safety. There will be a strong desire … the very latest imaging technology to support the NHS. The Charity also supports the local Trust, GHNHSFT by providing a CT and MRI scanning service at the Quayside CDC which officially opened January 2024. Cobalt supports a wide range of training and education programmes and an aim is developing more »

client management as appropriate, by acting as point of contact to effectively manage client relationships and make recommendations based on client feedback to improve Service Delivery and to help build the business. Produce the deliverable (reports/certificates/documents) within the agreed broad parameters in an appropriate more »

to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support Our IT Service Delivery team have an opening for an experienced Network Engineer to join them in supporting customer and internal projects across the South West more »

To provide effective and on time clerical and day to day administrative support for managers, employees and coordinate all daily administrative activities, effectively supporting delivery of the overall objectives of the service area. To provide data analysis, system administration updates, reporting, call handling, written preparation and communication support. … data/administrative system approvals as and where required • Respond to emails and telephone calls quickly and professionally • Collaboration with other areas to effectively delivery administration support, i.e. finance, commercial, procurement, HR, any other designated departments as and where required. • Assist with the roll out of projects and supporting … responsibility • Provide travel booking support for the team and arrange meetings as required • Provide admin and co-ordination support to Line Managers in the delivery of people and performance management programmes Qualifications/Skill Requirements • Computer literate, competent in Microsoft Office tools including Word, Excel and other systems • Demonstrable more »

value of catering to the unique needs of each client, prioritizing regular client visits to gain deep insights into business requirements. This ensures the delivery of top-quality candidates for every role. Their portfolio encompasses a diverse range of sectors, including transportation & warehousing, industrial & manufacturing, construction & engineering, hospitality & catering … lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone of more »

value of catering to the unique needs of each client, prioritizing regular client visits to gain deep insights into business requirements. This ensures the delivery of top-quality candidates for every role. Their portfolio encompasses a diverse range of sectors, including transportation & warehousing, industrial & manufacturing, construction & engineering, hospitality & catering … lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone of more »

Role: Facilities Management Delivery Lead (Sizewell C) Position: Contract Location: Suffolk (Sizewell C) or London office (Hybrid Working Available) Duration: On Going Type: Contract Rates: Negotiable Vacancy Overview Are you ready to be part of one of the most groundbreaking projects in the UK? Join our expanding Sizewell C … million homes for 60 years, supporting Britain's journey to achieve Net Zero by 2050. Job Purpose/Overview As the Facilities Management (FM) Delivery Lead, you'll report directly to the Site Operations Facilities Management Manager, overseeing the day-to-day services and projects delivery. You'll ensure … the efficient delivery of support services in line with safety, quality, time, and cost parameters, supporting the construction project. Your role will involve providing technical input and advice, managing the FM Contract provider (currently Dalkia), and contributing to the procurement, planning, implementation, and operation of key contract areas. Principal more »